Joanne Johnson
Ellerbe,NC
Summary
Accomplished Correctional Lieutenant with expertise in incident management, security protocols, and staff training.
Overview
30
30
years of professional experience
Work History
Correctional Lieutenant
Southern Correctional Institution
Troy, NC
10.2020 - 06.2024
- Supervised daily operations and enforced security protocols within facility.
- Managed inmate interactions and conducted regular safety inspections.
- Trained staff on policies, procedures, and emergency response techniques.
- Coordinated incident reports and maintained accurate documentation.
- Implemented conflict resolution training programs to enhance staff capabilities.
- Responded promptly to emergencies in accordance with established guidelines.
- Evaluated employee performance and provided constructive feedback as needed.
- Maintained order throughout facility by supervising visitation and conducting thorough searches.
- Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
- Promoted safety, order, and functionality of facility.
Correctional Sergeant
Southern Correctional Institution
Troy, NC
10.2015 - 10.2020
- Supervised daily operations within the facility to ensure safety and security.
- Trained and mentored new staff on policies and procedures.
- Conducted regular inspections to maintain compliance with safety standards.
- Managed inmate behavior through conflict resolution and communication skills.
- Maintained accurate logs of daily activities and incidents for reporting purposes.
- Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
- Diffused disruptive behavior by verbal interventions.
- Conducted random searches for contraband items such as weapons or drugs.
- Enforced discipline among inmates according to established rules and regulations.
- Communicated information regarding security, safety and operations through chain of command.
- Investigated allegations of misconduct by inmates and staff members.
- Searched building and grounds, living quarters and work areas for contraband.
- Responded quickly to emergency situations involving riots, hostage situations, escapes or other critical events.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
- Ensured compliance with departmental policies, regulations and procedures.
- Supervised visitation and checked visitors for proper identification and contraband.
- Safely transported inmates to and from work sites, maintaining physical headcounts at all times.
- Received and inspected mail and property from visitors on behalf of designated inmates.
- Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
- Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
- Conducted scheduled headcounts to verify presence of prisoners.
- Assigned inmates to open and appropriate housing units.
- Maintained order in building and on grounds of prison.
- Conducted fire, safety and sanitation inspections.
- Promoted safety, order, and functionality of facility.
Correctional Officer
Randolph Correctional Center
Asheboro, North Carolina
09.2008 - 10.2015
- Supervised inmate activities to maintain safety and order within the facility.
- Conducted regular inspections of cells and common areas for contraband.
- Monitored inmate behavior and reported any violations to senior staff.
- Responded to emergency situations, including fights and medical incidents.
- Assisted in inmate intake procedures and orientation processes.
- Collaborated with mental health professionals to address inmate needs.
- Maintained accurate records of daily activities and incident reports.
- Educated inmates on facility rules, rights, and responsibilities for compliance.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
Correctional Officer
McCain Correctional Hospital
Raeford, North Carolina
04.1995 - 09.2008
- Supervised inmate activities to maintain safety and order within the facility.
- Conducted regular inspections of cells and common areas for contraband.
- Monitored inmate behavior and reported any violations to senior staff.
- Responded to emergency situations, including fights and medical incidents.
- Assisted in inmate intake procedures and orientation processes.
- Collaborated with mental health professionals to address inmate needs.
- Maintained accurate records of daily activities and incident reports.
- Educated inmates on facility rules, rights, and responsibilities for compliance.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Maintained clear and open communications with facility areas to support safe operations.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Applied non-violent response tools and physical restraint during problematic situations.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
Correctional Officer
Carthage Division of Prison
Carthage, North Carolina
12.1994 - 04.1995
- Supervised inmate activities to maintain safety and order within the facility.
- Conducted regular inspections of cells and common areas for contraband.
- Monitored inmate behavior and reported any violations to senior staff.
- Responded to emergency situations, including fights and medical incidents.
- Maintained accurate records of daily activities and incident reports.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
Education
High School Diploma -
Richmond Sr, High
Rockingham, NC06-1980
Some College (No Degree) -
Richmond Community College
Hamlet, NCSkills
- Incident management and emergency response
- Security protocols and safety inspections
- Conflict resolution and staff training
- Staff scheduling and firearms operations
- Public safety and correctional facility operations
- Use of restraints
Timeline
Correctional Lieutenant
Southern Correctional Institution
10.2020 - 06.2024
Correctional Sergeant
Southern Correctional Institution
10.2015 - 10.2020
Correctional Officer
Randolph Correctional Center
09.2008 - 10.2015
Correctional Officer
McCain Correctional Hospital
04.1995 - 09.2008
Correctional Officer
Carthage Division of Prison
12.1994 - 04.1995
High School Diploma -
Richmond Sr, High
Some College (No Degree) -
Richmond Community College