Professional Summary
Overview
Work History
Education
Timeline

Joanne Keaveney

ShopRite
Walden,NY
30
years of professional experience

I am a highly motivated individual that is able to peform my duties with the highest level of result. Knowledgeable [Desired Position] with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills. Food service professional with extensive experience in preparing and serving meals, ensuring customer satisfaction, and maintaining sanitary standards. Recognized for collaborative spirit and reliability in high-paced settings. Possesses strong skills in food safety protocols and efficient service delivery.

Work History

Cashier

2 Years 1 Month
ShopRite | 07.2024 - Current
  • Assisted customers in product inquiries, enhancing overall shopping experience and satisfaction.
  • Maintained accurate cash drawer through diligent cash handling and reconciliation practices.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Front End Associate

5 Months
BJ Wholesale Club | 12.2023 - 05.2024
  • Delivered excellent customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to maintain a clean and organized store environment.
  • Answered questions about store policies and addressed customer concerns.
  • Increased sales of promotional items, engaging customers with product benefits and special offers.

Front End Associate

7 Years 3 Months
Stop and Shop Supermarket | 07.2016 - 10.2023
  • Delivered excellent customer service by addressing inquiries and resolving issues promptly.
  • Assisted in training new associates on operational procedures and customer service standards.
  • Collaborated with team members to maintain a clean and organized store environment.
  • Monitored inventory levels, communicating shortages to management for timely replenishment actions.
  • Worked flexible schedule and extra shifts to meet business needs.

Bakery Clerk

19 Years 7 Months
Pathmark Supermarket | 10.1996 - 05.2016
  • Assisted customers with product selection and inquiries.
  • Maintained cleanliness and organization of bakery displays.
  • Prepared baked goods according to company recipes and standards.
  • Monitored inventory levels and restocked shelves as needed.

Education

Associate of Applied Science - Business Administration

Rockland Community College | Suffern, NY | 12-1995

Associate of Science - Liberal Arts And Sciences

Rockland Community College | Suffern, NY

Timeline

Cashier

ShopRite
07.2024 - CurrentRead More

Front End Associate

BJ Wholesale Club
12.2023 - 05.2024Read More

Front End Associate

Stop and Shop Supermarket
07.2016 - 10.2023Read More

Bakery Clerk

Pathmark Supermarket
10.1996 - 05.2016Read More

Rockland Community College

Associate of Science from Liberal Arts And Sciences
Read More

Rockland Community College

Associate of Applied Science from Business Administration
Read More
Joanne Keaveney