Joanne Klair
Bear
Summary
Detail-oriented Insurance Claims Specialist with over 13 years of experience in claims processing and analysis. Proven track record in mentoring staff, enhancing team collaboration, and delivering exceptional customer service.
Overview
13
13
years of professional experience
Work History
Insurance Claims Specialist
Hbcs K/n/a Med-Metrix
Parsippany, NJ
12.2011 - 04.2025
- Processed and adjudicated insurance claims efficiently, ensuring compliance with industry standards.
- Analyzed complex claims data to identify discrepancies and recommend resolutions.
- Collaborated with healthcare providers to gather necessary documentation for claim processing.
- Mentored junior staff on best practices for claims management and dispute resolution.
Education
High School Diploma -
Delcstle Technical High School
Wilmington, DE05-1981
Skills
- Claims investigation
- Claims analysis
- Policy interpretation
- Teamwork and collaboration
- Attention to detail
- Customer service
- Active listening
- Claims processing
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Effective communication
- Verbal and written communication
- Relationship building
- Computer proficiency
- Self motivation
- Interpersonal skills
- Professionalism
- Policy renewals
- Office equipment operation
- Problem-solving aptitude
- Data management
Timeline
Insurance Claims Specialist
Hbcs K/n/a Med-Metrix
12.2011 - 04.2025
High School Diploma -
Delcstle Technical High School