Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joanne Klamut

Ardara,PA

Summary

I am a personable, organized, driven employee. I have worked with autistic support students in the Norwin School District for over ten years. I have prioritized my children's needs and cared for my family domestically and financially.

Previously, I was employed as a service advisor for 3 years with C. Harper Autoplex . I have volunteered on numerous committees and served as a director for student learning. I have previous experience in finance and accounting as well as customer service.

I have been a dependable paraprofessional serving the diverse needs of students through active communication and responsive engagement. I am skilled at analyzing individual cases and quick to inquiry response times to guide information through appropriate personnel channels. I value confidentiality and maintain highest standards of ethics, professionalism and employment compliance.

Overview

25
25
years of professional experience

Work History

Paraprofessional

Norwin School District
01.2014 - Current
  • Created an implemented supports for individualized education plans.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.

Service Advisor

C. Harper Auto Plex
01.2000 - 01.2006
  • Greet customers, schedule appointments, kept customer updated on service, managed 4 technicians
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
  • Maintained high customer satisfaction standards to meet or exceed targets.

Education

High School - General Business Studies

Norwin High School
01.1991

Skills

  • Communication skills
  • Personable
  • Organized
  • Able to Multi-task
  • Effective communication
  • Calm and patient demeanor
  • Patient
  • Documentation
  • Relationship building
  • Schedule management

Timeline

Paraprofessional

Norwin School District
01.2014 - Current

Service Advisor

C. Harper Auto Plex
01.2000 - 01.2006

High School - General Business Studies

Norwin High School
Joanne Klamut