Joanne Montalvo-Schultes
Summary
Detail-oriented professional with expertise in supporting medical teams in fast-paced clinical environments. Recognized for exceptional organizational skills and the ability to optimize workflows, resulting in enhanced patient satisfaction. Actively pursuing opportunities for growth, fresh challenges, and professional development.
Overview
9
9
years of professional experience
Work History
Surgical Representative
RWJ Barnabas Health Medical Group
Newark
01.2022 - Current
- Manage Calendar for Division Chief, Attendings, and Residents
- Verify Insurance Eligibility & Obtain Prior Authorization
- Manage TMR, Cosmetic, & Gender Affirmation Programs
- Schedule Surgical Procedures for Multiple Facilities
- Coordinate Pre and Post Op Assesments
- Resolve Billing Discrepancies, Insurance Denials
- Collected Payments for Services Rendered
- Train New Staff on Standard Procedures and Protocols
- Inventory Management
Surgical Coordinator
Hudson Premier Healthcare Partners
Clifton
05.2021 - 11.2021
- Coordinated Attending and Clinical Staff Calendars
- Verified insurance and Obtained Prior Authorizations
- Scheduled Surgical and Medical Appointments
- Coordinate Pre and Post Op Assesments
- Medical Record Management
- Triage Calls and Resolve Patient Inquiries
Patient Access Representative/Staff Assistant
University Physicians Associates
Newark
10.2017 - 04.2021
- Verify Insurance Eligibility
- Schedule Surgical Procedures & Pre-admission Testing
- Triage Phone Calls & Resolve Patient Inquiries
- Provide Front Desk Support-Registration, Chart Creation, Appointment Scheduling
- Medical Record Management
- Support Attendings at Offsite Locations
- Processed Payments for Medical Services rendered.
Education
Associate of Applied Science - Health Information Technology
UCNJ
Cranford, NJ05-2026
Skills
- Surgical Coordination
- EMR Systems
- Insurance Authorizations
- Workers Comp
- Medical Record Management
- Microsoft Office
- Problem-solving
- Time Management
- Team collaboration
- Attention to detail
Timeline
Surgical Representative
RWJ Barnabas Health Medical Group
01.2022 - Current
Surgical Coordinator
Hudson Premier Healthcare Partners
05.2021 - 11.2021
Patient Access Representative/Staff Assistant
University Physicians Associates
10.2017 - 04.2021
Associate of Applied Science - Health Information Technology
UCNJ