JoAnne Mora

Supervising chronic disease management

Weight regulation

Supporting individuals diagnosed with attention deficit disorders

Anxiety

Executed tasks effectively while adhering to tight deadlines.

Swiftly mastered and implemented new skills in daily tasks, boosting efficiency and productivity.

Performed routine tasks with accuracy and effectiveness.

Showcased respect, approachability, and eagerness to provide support whenever required.

Cultivated supportive environment through demonstration of respect and eagerness to help.

Administered versatile scheduling, addressing nights, weekends, and bank holidays.

Consistently reported to work on schedule and equipped to begin promptly.

Provided exceptional customer service, effectively addressing challenging situations with composure.

Optimised efficiency and productivity by mastering additional skills.

Utilised critical thinking to dissect problems, evaluate solutions and derive decisions.

Employed Microsoft Word alongside other software tools to generate documents and ensure clear communications.

Adopted proactive customer service techniques to elevate satisfaction levels.

Employed critical thinking to evaluate problems, examine solutions and identify best decisions.

Ensured exceptional customer service by attentively hearing concerns and responding to questions.

Directed daily tasks to maintain high productivity standards.

Within urgent care context

Incision repair methods

Gynaecology procedures

Blood pressure regulation

Diabetes care approaches

• Diagnose and treat acute, episodic or chronic illnesses
• Develop and manage treatment plans for patients
• Seeing neonate to geriatric patients
• Perform minor surgical procedures
• Order, perform and interpret diagnostic tests
• Prescribe medications

• Critical care intensive care unit
• Intubation, central line placements
• Conducted clinical research to improve quality of care for patients.
• Contributed expert opinion to complex case discussions within multidisciplinary team meetings.
• Diagnosed and treated a wide variety of conditions by performing comprehensive physical examinations.
• Managed challenging cases, demonstrating problem-solving skills and resilience under pressure.
• Developed treatment plans by integrating findings from diagnostic tests.
• Streamlined hospital procedures, improving overall efficiency within the department.
• Collaborated with multidisciplinary teams to provide holistic healthcare.
• Advocated for patient welfare within the healthcare system to enhance service delivery.
• Communicated effectively with patients' families explaining conditions, prognoses and treatment options plainly.
• Educated patients on diagnoses, treatments and medications and self-management to drive recovery and outcome goals.
• Provided follow-up calls to establish patients' response to medication and treatment plans for good care continuity.
• Advised patients of medication options and support decision-making according to personal preferences.
• Triaged patients to establish priority cases and respond accordingly.

• Critical care intensive care units
• Critical care management of patients in CCU, MICU, SICU
• Placement of central lines, arterial lines, intubation, paracentesis
• Hematology/Oncology
• Management of adult hematology/oncology patients.
• Collaboration with senior leadership, management and physician colleagues to achieve programmatic goals.
• Recommendation of proposed Fellowship Programs for APP's
• Innovate strategies that build a culture of clinical excellence.
• Application of evidence based practice.
• Commitment to the value of teamwork initiative.
• Creating an integration of innovative strategies that build a culture of clinical excellence and reliable care.

• Cardiac ICU unit management and care of pediatric patients.
• Department of Pediatric Surgery
• First assist surgical cases, surgical consults within the hospital
• Trauma team
• Chair for Physician Assistants at Miami Children's Hospital-responsibilities were extensive.
• Some of my responsibilities included the recruitment, evaluation, salaries and benefits.
• Established a Fellowship Program for APP's
• Ethics committee
• Professional practice committee
• Engage in professional activities such as publications and regional and national presentations.
• Recommended changes in behavioral and organizational practices that are critical to the development of a professional practice Milieu.
• Established and implemented programs to advance, inspire and promote professional development.
• Promoted Team building skills to promote good staff relations.

• Pediatric Cardiac Intensive Care Unit
• Retention and recruitment of physician assistants
• Educational lectures for staff

• First Assist
• Trauma team

• Assisted in the implementation of a fast track services to expedite optimal efficiency within the emergency department

• Level 1 trauma center