Jo Anne Oro-Baker
Phoenix,AZ
Summary
Dynamic Registered Medical Assistant with proven expertise at Phoenix Children Hospital in HIPAA compliance and medical record management. Skilled in vital sign measurement and patient interview techniques, I effectively prepared treatment rooms and facilitated patient care, ensuring a seamless experience that enhanced patient satisfaction and streamlined operations.
Overview
8
8
years of professional experience
Work History
Registered Medical Assistant
Phoenix Children Hospital
Phoenix, Arizona
08.2022 - 08.2025
- Adhered to HIPAA regulations while handling confidential patient information.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Medical Assistant
East Scottsdale Medical Care
Scottsdale, Arizona
11.2017 - 08.2022
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Performed blood draws and basic laboratory tests such as urinalysis and blood glucose levels.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Measured vital signs and took medical histories to prepare patients for examination.
- Responded to patient callbacks and phone-in prescription refill requests.
Education
Medical Assistant
United Education Institute
San Diego11-1997
Skills
- Vital sign measurement
- Medical record management
- HIPAA compliance
- Laboratory specimen preparation
- Patient interview techniques
- Customer relationship management
Accomplishments
- Received numerous "High Five" recognitions
- Received Patient Excellence Award
Timeline
Registered Medical Assistant
Phoenix Children Hospital
08.2022 - 08.2025
Medical Assistant
East Scottsdale Medical Care
11.2017 - 08.2022
Medical Assistant
United Education Institute
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