JOANNE PHAM
Garden Grove,CA
Summary
Driven professional with a background in healthcare administration, notably at OC Vascular and Endovascular Surgery Center. Excelled in records management and process improvement, demonstrating adaptability and a commitment to excellence. Proven ability to manage sensitive information and streamline operations, enhancing efficiency and client satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level RECEPTIONIST OR MEDICAL ELGIBILITY position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
MEDICAL AUTHHORIZATION
OC VASCUALAR AND ENDOVASCULAR SURGERY CENTER
02.2024 - Current
- Submitted for prior authorization with required documentation to appropriate funding source.
- Reviewed documentation for accuracy and assessment of necessity.
- Calculated estimated copay based on current insurance benefits.
- Maintained consistent follow-up on status of prior authorization requests.
RECEPTIONIST
COMPASSIONATE CANCER CARE
08.2022 - 02.2024
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Kept reception area clean and neat to give visitors positive first impression.
RECEPTIONIST
MAGNOLIA IMAGING MEDICAL CENTER
02.2021 - 07.2022
- Maintained confidentiality of information regarding clients and company.
Education
Associate of Science - Social Work
COASTLINE COMMUNITY COLLEGE
WESTMINSTERSkills
- Process improvement strategies
- Records Management
- Adaptability
- Correspondence Management
VIETNAMESE
FLUENT SPEAKING, READING, WRITING IN VIETNAMESE
Languages
Vietnamese
Native or Bilingual
Timeline
MEDICAL AUTHHORIZATION
OC VASCUALAR AND ENDOVASCULAR SURGERY CENTER
02.2024 - Current
RECEPTIONIST
COMPASSIONATE CANCER CARE
08.2022 - 02.2024
RECEPTIONIST
MAGNOLIA IMAGING MEDICAL CENTER
02.2021 - 07.2022
Associate of Science - Social Work
COASTLINE COMMUNITY COLLEGE
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