Joanne Phillips
Activities Assistant
Yucaipa,CA
Summary
D
Overview
3
3
years of professional experience
Work History
Activities Assistant
North Star Group
Redlands , CA
03.2022 - Current
- Planned and conducted community activities such as Type, Type and Type.
- Managed scheduled events for Location to maximize activities and attendance.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Coordinated and led Type, Type and Type activities for both small and large groups.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
Receptionist
Creekside Care Center
, CA
10.2019 - 03.2022
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided callers with address, directions, company website and related information.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Coordinated catering and set up conference rooms for corporate and client meetings.
- Screened visitors and issued badges to maintain safety and security.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Resolved customer problems and complaints.
- Troubleshot copy machines and printers and scheduled service as needed.
- Scheduled and confirmed appointments and meetings for senior management team.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Some College (No Degree) - Marketing
Encina High School
Sacramento, CASkills
Parks and recreation policies
Timeline
Activities Assistant
North Star Group
03.2022 - Current
Receptionist
Creekside Care Center
10.2019 - 03.2022
Some College (No Degree) - Marketing
Encina High School