Summary
Overview
Work History
Education
Skills
Timeline
Generic
Joanne Phillips

Joanne Phillips

Activities Assistant
Yucaipa,CA

Summary

D

Overview

3
3
years of professional experience

Work History

Activities Assistant

North Star Group
Redlands , CA
03.2022 - Current
  • Planned and conducted community activities such as Type, Type and Type.
  • Managed scheduled events for Location to maximize activities and attendance.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Coordinated and led Type, Type and Type activities for both small and large groups.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.

Receptionist

Creekside Care Center
, CA
10.2019 - 03.2022
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients and updated client records.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone or postal mail.
  • Maintained confidentiality of information regarding clients and company.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided callers with address, directions, company website and related information.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Coordinated catering and set up conference rooms for corporate and client meetings.
  • Screened visitors and issued badges to maintain safety and security.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Resolved customer problems and complaints.
  • Troubleshot copy machines and printers and scheduled service as needed.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

Some College (No Degree) - Marketing

Encina High School
Sacramento, CA

Skills

Parks and recreation policies

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Timeline

Activities Assistant

North Star Group
03.2022 - Current

Receptionist

Creekside Care Center
10.2019 - 03.2022

Some College (No Degree) - Marketing

Encina High School

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Joanne Phillips Activities Assistant