Summary
Overview
Work History
Skills
Hobbies I enjoy:
Timeline
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Benjamin Dolphin

Cedar Rapids,IA

Summary

Creative Activities Assistant skilled at planning unique events and activities. Considerate listener and establishing strong rapport with residents to create fulfilling experiences. Approached each day and unique challenges with enthusiasm, patience, and humor.

Overview

10
10
years of professional experience

Work History

Activities Assistant

Summit Pointe Senior Living
02.2022 - 07.2024
  • Boosted residents' emotional well-being through personalized one-on-one interactions and attentive care during activities.
  • Increased resident engagement by facilitating variety of activities such as Bible study, crafts, games, and trips to parks, casinos, and theaters.
  • Designed and implemented mentally stimulating activities, including trivia games, puzzles, and memory exercises to enhance cognitive health.
  • Demonstrated strong commitment to improving well-being of residents through performing housekeeping duties and serving meals.
  • Enhanced resident satisfaction through implementation of engaging events, conducting small-group sessions, and delivering personalized support.

Store Clerk

Hy-Vee Food Store
01.2015 - 11.2023
  • Provided customer support by addressing inquiries and completing tasks.
  • Ensured an appealing sales floor by replenishing merchandise and neatly organizing shelves, racks, and bins.
  • Provided customer support by locating items and facilitating the handling of heavy purchases.
  • Promoted positive customer experiences through warm greetings, prompt assistance, and professional handling of concerns.
  • Performed regular clean-up and maintenance tasks to maintain store cleanliness and safety.
  • Coordinated with fellow clerks to efficiently bag groceries and ensure smooth workflow during peak times.
  • Acquired expertise across multiple roles including frozen foods, dairy, health market, produce, and floral deliveries while offering valuable assistance when needed.
  • Provided efficient service at the courtesy counter to enhance customer satisfaction.

Skills

  • Senior living experience
  • Relationship Building
  • Resident support
  • Customer Service
  • Creative Planning
  • Flexibility
  • Mobility support
  • Friendly, Positive Attitude
  • Emotional Support for residents
  • Group Recreation
  • Interpersonal Skills

Hobbies I enjoy:

Writing poetry, listening to Jazz and Christian music, and discussing minute details and back stories of movies and their characters.

Timeline

Activities Assistant

Summit Pointe Senior Living
02.2022 - 07.2024

Store Clerk

Hy-Vee Food Store
01.2015 - 11.2023

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Benjamin Dolphin