JOANNA SCUDERI-GOLDTHWAITE
Londonderry,NH
Summary
Dynamic Managed Care Program Leader with a proven track record at Agespan/ESMV, adept at strategic planning and team leadership. Successfully initiated and expanded multiple Senior Care Option Programs, enhancing service delivery and compliance. Expert in training development and data analysis, fostering community partnerships to elevate consumer-centered care.
Overview
32
32
years of professional experience
Work History
Managed Care Program Manager
Agespan/ESMV
Lawrence, MA
03.2013 - Current
- Initiated and expanded 3 Senior Care Option Programs and a One Care Plan
- Oversaw hiring, training, and ongoing supervision of multidisciplinary teams
- Managed program operations ensuring high quality service delivery and compliance
Home Care, Care Manager
Elder Services of the Merrimack Valley
Lawrence, MA
09.2010 - 03.2013
- Assessed elder needs and developed individualized service plans
- Coordinated and monitored services, maintained records, and completed reports
- Mentored new Care Managers and actively participated in QA initiatives
Instructional Assistant
Golden Brook School
Windham, NH
09.2005 - 08.2010
- Provided academic and social support to children with diverse learning needs
- Collaborated with academic teams to adapt curriculum and create IEP care plans
Special Programs Director
SeniorCare
Gloucester, MA
12.1992 - 01.1996
- Directed clinical and administrative supervision of Special Programs Case Managers
- Negotiated agreements, assisted with financial reporting, and developed community partnerships
- Provided training and orientation to staff and managed grant proposal efforts
Education
Bachelor of Arts - Political Science, Spanish & Math Concentrations
Plymouth State University
Plymouth, NH12.1987
Skills
- Team Leadership
- Training Development
- Strategic Planning
- Program Implementation
- Quality Improvement Initiatives
- Data Analysis
- Community Partnership Development
- Consumer-Centered Care
Skills And Credentials
- Team Leadership & Training Development
- Strategic Planning & Program Implementation
- Quality Improvement Initiatives & Data Analysis
- Community Partnership Development
- Consumer-Centered Care
- Fluent in Spanish and Italian
- Social Work, Massachusetts, 1992-1998
References
Available upon request
Timeline
Managed Care Program Manager
Agespan/ESMV
03.2013 - Current
Home Care, Care Manager
Elder Services of the Merrimack Valley
09.2010 - 03.2013
Instructional Assistant
Golden Brook School
09.2005 - 08.2010
Special Programs Director
SeniorCare
12.1992 - 01.1996
Bachelor of Arts - Political Science, Spanish & Math Concentrations
Plymouth State University