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Motivated college student with a passion for hospitality and an emphasis events as well as food and beverage operations. Currently pursuing a B.S degree in hospitality management. Strong customer service skills, attention to detail, and a desire to create memorable experiences for guests. Demonstrated knowledge of food safety regulations as well.

Enthusiastic and hardworking business college student with a motivated attitude and a variety of powerful skills. I am a self-starter and able to multi-task with minimal supervision, passionate and creative problem solver as well as a team player. I am looking for a position that leverages strong organizational and communication skills into a growth role. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

I’m a skilled Guest Experience agent with a passion for hospitality and I have 3 years of extensive experience as a reputable hotel chain called Marriott. Likewise, I’m looking for a job in the hospitality industry to build my career in hotel management and I feel I would be a great fit for your company.
I have successfully completed diploma level in Airline and Hospitality Management industry offered by Trajal Hospitality and Tourism College in Japan before enrolling for Marriott chain.
In addition, I have successfully followed several courses in Japanese Language(N2 Level), Chinese Language(Standard Course),IT(Standard Knowledge)and basic computer science.
I am currently working as a receptionist at the Marriott Group( Tokyo EDITION Toranoman Hotel) where I have honed my team working skills, communication skills and customer service skills for the past 3 years. I would love to bring my abilities into the world of hospitality, where I can help people make the most out of their stay at the hotel premise. Some of my relevant skills for the industry include facilitating customers and ensuring the credibility of the details. Similarly, working as a part of a team to meet objectives and offer assistance, using various IT systems to make bookings, change appointments and communicating with customers in a professional and a courteous manner are other professional working skills of mine.

Dynamic Guest Experience Agent with a proven track record at The Plaza Hotel, excelling in guest relations and complaint handling. Leveraged strong empathy and active listening to enhance satisfaction, achieving a notable increase in repeat visits. Skilled in reservation management and payment processing, ensuring seamless experiences for all guests.
Knowledgeable Guest Service Representative experienced in busy hotel settings. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members.
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Guest Experience Agent] position. Ready to help team achieve company goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Professional with experience in enhancing guest satisfaction through exceptional service and problem-solving skills. Strong focus on team collaboration, adaptable to changing needs, and consistently achieving results. Skilled in communication, conflict resolution, and multitasking while maintaining positive attitude. Reliable and proactive, ready to contribute to high-standard guest experience environment.

Joanne St. Louis

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Guest Experience Agent

Registered Pharmacy Technician

Optometric Technician

Education

Bachelor of Arts - Health Sciences

High School Diploma -

Skills

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Guest Experience Agent

Registered Pharmacy Technician

Optometric Technician

Bachelor of Arts - Health Sciences

High School Diploma -

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