JoAnne Swartz
Oklahoma City,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
22
22
years of professional experience
Work History
Laundry Services
Poplin
Oklahoma City, OK
01.2020 - Current
- Assisted with meal preparation, light housekeeping and laundry services.
- Handled cash payments from customers for laundry services rendered.
- Assisted with laundry services when needed; folding linen items and sorting out bedding materials for washing.
- Managed household errands such as grocery shopping, laundry services, pet care.
- Assisted with meal preparation, grocery shopping, laundry services and light housekeeping duties for families.
- Maintained accurate records of laundry services, supplies and inventory.
Assistant Grocery Store Manager
Smart & Final Extra
Fountain Valley, California
06.2019 - 08.2021
- Performed daily opening and closing duties including cash handling, banking deposits.
- Inspected store premises regularly for cleanliness, safety hazards, pest infestations.
- Resolved customer complaints quickly and efficiently while maintaining a professional attitude at all times.
- Maintained accurate records of daily sales
- Enforced safety regulations among staff members in accordance with company policies.
- Monitored stock levels, placed orders for new inventory, and organized store shelves.
- Assisted customers in locating items and providing information about products
- Delivered expert customer service to store patrons and assisted with locating desired items.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Detox Nurse
Wavelengths Recovery
Huntington Beach, California
04.2016 - 08.2019
- Conducted BAC tests
- Administered medications as prescribed by physician to reduce withdrawal symptoms or cravings during detoxification period.
- Performed physical assessments on patients to determine level of intoxication or drug overdose.
- Evaluated progress of patients throughout the detoxification process and adjusted treatments accordingly.
- Collaborated with physicians, psychiatrists, social workers, counselors, and other healthcare professionals to develop individualized treatment plans
- Assessed patients for risk of withdrawal symptoms
- Assisted in crisis intervention when necessary.
- Maintained accurate records of patient care including assessments, treatments, medications administered, progress notes.
- Monitored vital signs to ensure patient safety during detoxification process.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Charge Nurse
Saddleback Memorial Medical Center
Oklahoma City
03.2002 - 08.2015
- Collaborated with other departments such as pharmacy, laboratory services, physical therapy, to ensure proper delivery of services.
- Developed and implemented nursing care plans for individual patients based on their needs.
- Kept track and update systems when inmates arrive
- Conducting security checks with patient safety team
- Provided direct patient care, including assessments and treatments.
- Ensured that all documentation was completed accurately
- Monitored vital signs, medication administration, and fluid balance
- Responded quickly to emergent situations such as cardiac arrest or respiratory distress.
- Implemented safety protocols
Education
Certified Medical Assistant Administered And Clinical - Nursing
Huntington Beach Adult School
Huntington Beach, CA04-2002
High School Diploma -
Downey High School
Downey, CA06-1993
Some College (No Degree) - Criminal Justice
Golden West College
Huntington Beach, CASkills
- Housekeeping and laundry services
- First response services
- Technical support services
- Social Services Coordination
- Intake services
- Laundry and Dry Cleaning
- Services Support
- Instructional services
- Life support services
- Victim Support Services
- Financial Services
- Spiritual Services
- Scheduling diagnostic services
- Nursing Services Coordination
- Emergency Services Coordination
Timeline
Laundry Services
Poplin
01.2020 - Current
Assistant Grocery Store Manager
Smart & Final Extra
06.2019 - 08.2021
Detox Nurse
Wavelengths Recovery
04.2016 - 08.2019
Charge Nurse
Saddleback Memorial Medical Center
03.2002 - 08.2015
Certified Medical Assistant Administered And Clinical - Nursing
Huntington Beach Adult School
High School Diploma -
Downey High School
Some College (No Degree) - Criminal Justice
Golden West College