Joanne Vastine

Burn Boot Camp

Tega Cay/Steele Creek, SC/NC

05.2018 - 01.2023

Monitored and improved efficiency of processes, team performance, and customer service.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Maintained accurate inventory records to track stock levels and minimize costs.
Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Analyzed data from daily reports to identify trends in production performance metrics.
Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Assessed employee development needs and provided feedback on their progress towards meeting goals.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Managed scheduling, training and inventory control.
Recruited, hired and trained crew members on application of projects, customer relations, and customer service.