JOANN UVIEDO
San Antonio,TX
Summary
Highly experienced Sales Operations & Coordination Specialist with over 20 years in the beverage distribution industry. Expert in pricing strategy, inventory management, order processing, and sales reporting, with a strong ability to support fast-paced sales teams and strengthen customer relationships. Proficient in SAP ERP, VIP systems, Microsoft Office, CRM platforms, and advanced reporting tools. Known for accuracy, reliability, and improving operational efficiency across departments.
Retail professional with solid foundation in coordinating pricing strategies and maintaining competitive market positioning. Proven ability to enhance pricing accuracy and operational workflows. Known for strong teamwork, adaptability, and results-driven approach, with expertise in data analysis and stakeholder communication.
Diligent [Desired Position] with background in managing retail pricing strategies, ensuring accurate and competitive pricing across all product lines. Successfully streamlined pricing processes, leading to improved operational efficiency. Demonstrated strong analytical skills and effective communication in collaborative team environment.
Professional retail coordinator with proven expertise in pricing strategies and inventory management. Adept at analyzing market trends and implementing competitive pricing models. Strong focus on team collaboration and achieving measurable results. Known for flexibility, reliability, and keen ability to adapt to changing needs. Skilled in data analysis, communication, and problem-solving.
Overview
21
21
years of professional experience
Work History
Sales/Retail Pricing Coordinator
Glazer’s Beer & Beverage
Dallas, TX
06.2009 - 12.2025
- Managed pricing and inventory accuracy across multiple product lines, ensuring compliance with company policies and market competitiveness.
- Coordinated daily sales operations including order entry, scheduling, and customer communication.
- Prepared detailed sales, pricing, and margin reports to support leadership decision-making.
- Utilized SAP ERP and VIP Systems to oversee inventory control, pricing updates, and order fulfillment workflows.
- Supported account executives by preparing proposals, presentations, and follow-up documentation.
- Collaborated with marketing teams to align pricing with promotional campaigns.
- Built and maintained strong client relationships, contributing to consistent year-over-year revenue growth.
- Trained and mentored new sales support employees, improving onboarding efficiency and team readiness.
- Developed pricing strategies to enhance competitive positioning and maximize profitability.
- Analyzed market trends to inform pricing decisions and optimize revenue streams.
- Collaborated with cross-functional teams to ensure alignment on pricing initiatives and product launches.
- Implemented pricing models using advanced analytics tools to improve accuracy and efficiency.
- Trained and mentored junior staff on pricing processes and system functionalities.
- Monitored competitor pricing activities to identify opportunities for strategic adjustments.
- Streamlined approval processes for price changes, reducing turnaround time significantly.
- Led initiatives to refine pricing structure based on customer feedback and sales performance analysis.
Warehouse Clerk
Glazer's Beer And Beverage
San Antonio, TX
05.2023 - 09.2023
- Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Coordinated with other departments to resolve issues related to inventory discrepancies or misshipments effectively.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Managed inventory control processes to ensure accurate stock levels and timely order fulfillment.
Administrative Assistant – Sales Department
Glazer’s Beer & Beverage
San Antonio, TX
06.2007 - 05.2009
- Provided administrative support to a team of 10+ sales representatives.
- Coordinated calendars, scheduled client meetings, and managed travel arrangements.
- Prepared contracts, invoices, and purchase orders with a high degree of accuracy.
- Streamlined filing and documentation systems, reducing processing time by 20%.
- Served as the first point of contact for customer inquiries, ensuring professional and timely responses.
- Coordinated office operations, enhancing workflow efficiency and communication across departments.
- Managed scheduling for meetings and events, ensuring optimal use of resources and time.
- Implemented filing systems that improved information retrieval speed by streamlining organization methods.
- Trained new staff on office procedures and software systems, fostering a collaborative team environment.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Accounts Receivable Administrator
Halo Distributing
San Antonio, TX
06.2005 - 05.2007
- Managed invoice processing and reconciliation to ensure timely payments and reduce discrepancies.
- Oversaw collections efforts, improving cash flow through effective communication with clients.
- Developed streamlined procedures for accounts receivable tasks, enhancing operational efficiency.
- Mentored junior staff on best practices in account management and billing systems usage.
- Collaborated with cross-functional teams to resolve customer disputes regarding billing issues promptly.
- Managed the month-end close process, ensuring timely and accurate financial reporting relating to Accounts Receivable balances.
Education
High School -
Highlands High School
San Antonio, Texas01.1986
Skills
- Sales Operations & Coordination
- Pricing Strategy & Margin Analysis
- Inventory Control & Reconciliation
- SAP ERP & VIP Systems
- CRM Tools (Salesforce, HubSpot)
- Microsoft Word, Excel, PowerPoint
- Reporting & Data Analysis (Excel, Power BI)
- Proposal & Contract Preparation
- Customer Relationship Management
- 10-Key & Invoice Reconciliation
- Cash Room & Warehouse Coordination
- Accounts Receivable / Accounts Payable
- IDIG Reporting
- Collaboration and teamwork
- Strong analytical skills
- Customer focus
- Market research
Accomplishments
- Improved profit margins by 12% through enhanced pricing models.
- Reduced inventory discrepancies by 25% through updated tracking and reporting processes.
- Supported sales teams in achieving 110% of annual revenue targets in 2023.
Personal Information
Title: Sales Operations & Coordination Specialist
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Clerk
Glazer's Beer And Beverage
05.2023 - 09.2023
Sales/Retail Pricing Coordinator
Glazer’s Beer & Beverage
06.2009 - 12.2025
Administrative Assistant – Sales Department
Glazer’s Beer & Beverage
06.2007 - 05.2009
Accounts Receivable Administrator
Halo Distributing
06.2005 - 05.2007
High School -
Highlands High School