Joao Correa
Dynamic trilingual Professional
Katy,TX
Summary
Trilingual Customer Relations Specialist with extensive experience in enhancing customer interactions to support corporate objectives. Managed warehouse operations, optimizing inventory management and shipment coordination through a reliable and adaptable approach. Focused on contributing to team success while upholding safety standards and utilizing warehouse management systems.
Overview
1
1
Language
13
13
years of professional experience
Work History
Warehouse Operations Associate
Medline, Ind
03.2026 - Current
- Directed order picking, packing, and shipping workflows to maintain consistent warehouse throughput.
- Reviewed orders for accuracy, reducing mispicks and supporting on-time customer fulfillment.
- Enforced safety practices and organized work areas to reduce hazards and maintain compliance.
- Operated warehouse equipment safely and efficiently.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Deliver Amazon Packages
Long Gray Linehaul, Inc
01.2026 - 02.2026
- Delivered products on time by following specific routes and adhering to safety protocols.
- Operated Amazon-branded vans while adhering to safety protocols.
- Maintain a professional demeanor and, in some cases, communicate with customer.
- Utilized mobile app for efficient navigation, scanning, and tracking of deliveries.
- Demonstrated physical stamina by walking, standing, lifting, and bending throughout entire shifts.
Equipment clerk/Stock Control clerk
HEB Warehouse (PDC)
10.2021 - 12.2025
- Coordinated with Shipping Clerk and Receiving Clerk to dock trailers, unload shipments, and ship products by loading trucks.
- Coordinated with shipping and receiving clerks to dock trailers, unload shipments, and load trucks for timely product delivery.
- Removed and reworked damaged products from pallets to ensure quality standards.
- Staged orders by carrier location and verified the number of pallets picked and staging location for accurate order fulfillment.
- Performed housekeeping duties to maintain a clean and organized workspace and other duties as assigned.
Assistance Maintenance
The Village OF Meyerland
02.2021 - 10.2021
- Be on-call to repair any plumbing or electrical system issues.
- Performed additional tasks designated by the General Manager and Project Manager.
- Assisted technicians in the pre and post move-out inspections when necessary.
- Work on assigned projects as presented by Operation Manager.
- Responded promptly to plumbing and electrical repair requests during on-call shifts.
Assistance Maintenance
Emerson Pine
11.2020 - 02.2021
- Assisted in diagnosing, maintaining, and repairing domestic cleaning equipment to ensure optimal functionality.
- Maintained clean, safe work environment to promote health and safety standards.
- Complied with departmental policy for safe storage, usage, and disposal of hazardous materials to mitigate risks.
- Inspected fire alarms and emergency lighting systems for functionality
- Clean and make safe all roadways, car parks, pathways and paved areas
Concierge
Emerson Pine
07.2020 - 11.2020
- Provided exceptional customer service at reception area
- Managed front desk operations and guest interactions, ensuring a welcoming experience
- Anticipated and addressed individual guest needs and preferences to enhance satisfaction
- Responded effectively to unusual and emergency situations, ensuring guest safety and comfort
- Good oral and written communication skills
- Customer service
Reach Truck Drive/Order selector
99 Cent Only Store Warehouse
11.2018 - 06.2020
- Provided costume service for events
- Led training sessions for staff development
- Selected products by matching slot number and product description using voice-activated warehouse management system to ensure accuracy
- Able to work rapidly at a constant pace for the entire shifting a fast-paced environment
- Make replacement and put away to the reserve
- Executed product replacements and organized inventory in reserve
- Staged pallets for loading at designated dock locations to facilitate efficient shipping process
Assembly Producer
Daikin
07.2018 - 10.2018
- Sought improvements in production methods, enhancing equipment performance and quality of product
- Performs quality inspection on parts, checking tolerances and specifications on parts
- Identify and apply Lean methodologies to ensure processes are scientifically controlled and continuously improved
- Identified and applied Lean methodologies, ensuring scientifically controlled and continuously improved processes
- Ensured cleanliness and safety of work area
Dietary Aide
Heartis Cypress
02.2016 - 07.2018
- Received and stored food and supplies, ensuring items were properly labeled and dated according to guidelines
- Assists in receiving and storing food and supplies; store items properly labeled and dated according to guidelines
- Load and distribute food toys and carts to residents rooms and/or dining room areas; collects and returns food carts to dishing washer area
- Prepared meals and snacks assigned by supervisor, adhering to planned menus and maintaining resident dietary and sanitary guidelines
- Conducted training sessions for staff to enhance skills and performance
Producer
Marcenaria Silvano
07.2013 - 03.2015
- Executed drywall installations at new construction sites, ensuring quality and adherence to specifications
- Able to use all type of small equipment
- Completed drywall installations at new construction sites
- Applied paint to outdoor surfaces, utilizing various materials including concrete and brick, to enhance durability and aesthetics
- Delivered packages to clients on time and in good condition.
- Performed repairs on various equipment to maintain functionality and safety.
Education
High School Diploma -
Cypress Springs High School
Cypress, TX08.2017
Skills
Speak Portuguese, English and Spanish
Safety compliance practices
Team collaboration
Loading and unloading
Order picking
Shipping and receiving
Packaging and labeling
Warehouse equipment maintenance
Pallet jacking
Stock control
Operational troubleshooting
Self-motivation
Microsoft Excel
Timeline
Warehouse Operations Associate
Medline, Ind
03.2026 - Current
Deliver Amazon Packages
Long Gray Linehaul, Inc
01.2026 - 02.2026
Equipment clerk/Stock Control clerk
HEB Warehouse (PDC)
10.2021 - 12.2025
Assistance Maintenance
The Village OF Meyerland
02.2021 - 10.2021
Assistance Maintenance
Emerson Pine
11.2020 - 02.2021
Concierge
Emerson Pine
07.2020 - 11.2020
Reach Truck Drive/Order selector
99 Cent Only Store Warehouse
11.2018 - 06.2020
Assembly Producer
Daikin
07.2018 - 10.2018
Dietary Aide
Heartis Cypress
02.2016 - 07.2018
Producer
Marcenaria Silvano
07.2013 - 03.2015
High School Diploma -
Cypress Springs High School