Joao Victor A. Oliveira

Compassionate and dedicated professional with experience at Regency SouthernCare, excelling in patient interaction and administrative support. Proven ability to enhance resident experiences through effective communication and teamwork. Skilled in maintaining confidentiality and managing medical records, ensuring ethical practice in all interactions. Adaptable and efficient in high-pressure environments, delivering exceptional care.

• Head Lead In Admin Project:Regency SouthernCare Hospice – Kennesaw, GA,Appointed as Head Lead for a clinic-wide administrative project focused on reorganizing and modernizing patient records,Designed and implemented a structured filing system for hospice patient documentation spanning 2009–2025,Led and coordinated a small volunteer team, assigning tasks and ensuring accuracy and consistency,Successfully organized and cataloged 80+ boxes of confidential patient files within a three-month deadline,Maintained strict HIPAA awareness, confidentiality, and professionalism while handling sensitive medical records,Adapted to incomplete, outdated, and mixed-format documentation while maintaining efficiency ,Improved clinic accessibility and workflow by significantly reducing time needed to retrieve patient records
• Cross Country Runner, Kennesaw, GA, 08/01/19, 12/01/22, Demonstrated discipline, consistency, and resilience through daily training, Adapted to unfamiliar conditions and environments without prior preparation, Supported teammates through encouragement and accountability, Built strong stress tolerance and endurance, transferable to clinical settings
• Choir – Section Leader, Kennesaw, GA, 08/01/14, 05/01/19, Led a vocal section, providing guidance and support to peers, Strengthened listening, communication, and teamwork skills, Coordinated group performance and maintained accountability