Joaquin Benitez
Springfield
Summary
Patient-focused professional offers support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Secretary/Technician
OVERLOOK MEDICAL CENTER
Summit
03.2025 - Current
- Perform vital signs, blood glucose monitoring, and clinical observations in a fast-paced environment.
- Sterilize and turn over procedure rooms and bays after every use to increase unit efficiency and patient throughput.
- Conduct post-operative follow-up calls to assess patient recovery, monitor pain levels, and reinforce discharge instructions.
- Restock clinical items, surgical tools, and medical supplies to ensure zero downtime during high-volume shifts.
- Document patient data and intake/output accurately in Electronic Health Records (EHR) to support the nursing team.
- Assist with patient mobility and safety protocols while maintaining high standards of care under pressure.
- Manage front-end patient check-ins and reception for a high-volume clinical department.
- Coordinate and execute complex scheduling for medical procedures, aligning staff and room availability.
- Perform insurance verification and authorization checks to ensure coverage and reduce billing errors.
FRONT DESK STAFF
CENTRAL JERSEY BEHAVIORAL HEALTH LLC
07.2019 - Current
- Efficiently checked patients in upon arrival and out in a timely manner
- Scheduled patient follow-up appointments
- Billed patient visits with accurate billing notation
- Communicated critical information to staff and physicians for appropriate response
- Provided doctors with necessary patient information for forms, prescriptions, and concerns
- Collected copays and deductibles at time of visit
- Responded to patient calls and requests promptly
- Knowledgeable of insurance networks for each physician (in-network and out-of-network)
REHAB TECHNICIAN
SpringHills
08.2021 - 02.2022
- Ensured that discharged patients received equipment on time
- Worked with 3rd party distributors for patient discharges
- Communicated with the Tech team and Therapy staff accordingly
- Assisted therapy staff in identifying and removing barriers to treatment and providing clinical education to meet the needs of the patient
- Performed clerical duties within the department, including maintenance of patient files and records under the direction of the therapist
- Adjusted equipment and efficiently cleaned prep area to be ready for patient use
Education
Associate Degree in Nursing - Nursing
JFK Muhlenburg School of Nursing
South Plainfield, NJ 09.2026 - 12.2028
Information Technology -
UNION COUNTY COLLEGE
High school or equivalent -
JONATHAN DAYTON HIGH SCHOOL
Skills
- Patient Care
- Pain Management
- Administrative Duties
- Customer Service
- Medical Billing
- Rehab Therapy
- Behavioral Health
Certification
BLS, 08/2025
Languages
- English
- Tagalog
Timeline
Associate Degree in Nursing - Nursing
JFK Muhlenburg School of Nursing
09.2026 - 12.2028
Secretary/Technician
OVERLOOK MEDICAL CENTER
03.2025 - Current
REHAB TECHNICIAN
SpringHills
08.2021 - 02.2022
FRONT DESK STAFF
CENTRAL JERSEY BEHAVIORAL HEALTH LLC
07.2019 - Current
Information Technology -
UNION COUNTY COLLEGE
High school or equivalent -
JONATHAN DAYTON HIGH SCHOOL