Joaquin Castro
Reliable and customer-focused retail professional with over 4 years of floor sales experience and a proven track record of exceeding sales goals. Licensed Colorado Marijuana Handler with extensive self-study and hands-on growing experience. Recently completed an Associate of Science in Graphic Design, bringing strong attention to detail, visual merchandising skills, and a passion for cannabis education. Eager to apply retail expertise and cannabis knowledge to deliver exceptional customer experiences as a Budtender.
Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Work History
Owner / Operator
8 Years 10 Months- Founded and managed floor installation business, overseeing customer acquisition, scheduling, estimates, and project execution to ensure seamless operations.
- Established reputation for quality workmanship and reliability, leading to significant repeat business and referrals through word-of-mouth.
- Managed finances and invoiced clients while maintaining accurate records to support business profitability.
- Developed strong problem-solving and time-management skills by balancing multiple projects simultaneously.
- [Your Floor Installation Business Name] | [City, State]
- [Start Year] – [End Year]
Floor Sales Associate
4 Years 2 Months- Customer Service: Guided customers in selecting flooring products by assessing needs, space requirements, and budget, resulting in a tailored shopping experience.
- Customer Service: Assisted customers in selecting flooring products by assessing their needs, space requirements, and budget, ensuring a personalized shopping experience.
- Cash Handling: Processed cash, credit, and debit transactions accurately using POS systems in a fast-paced retail environment.
- Training & Leadership: Trained new employees on store policies, product knowledge, and customer service standards, helping them integrate quickly and perform effectively.
- Inventory & Merchandising: Organized showroom displays and monitored stock levels to enhance product availability and visual appeal.
Education
Associate of Science - Graphic Design
- Honors: Dean's List
- Relevant Skills: Visual Communication, Attention to Detail, Branding, Consumer Psychology