Joaquin Galvez
Boerne,US
Summary
With hands-on experience, eager to learn new skills and advance my knowledge. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Crew Leader
Little Guys Movers
Boerne, TX
01.2023 - Current
- Delegated daily tasks to team members to optimize group productivity.
- Managed multiple employees in various job tasks throughout phases of project completion.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Directed team of 10-15 crew members in daily operations and assigned tasks.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Reviewed blueprints and plans prior to beginning a job to ensure accuracy of measurements and specifications.
- Provided technical support to crew members when operating machinery or equipment.
- Implemented cost saving measures to reduce expenses while maintaining quality standards.
Sales Associate
The Home Depot
Boerne, US
04.2020 - 10.2022
- Sold a variety of products by explaining their unique features and instructing customers on how to use them properly
- Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
- Assisted customers in enrolling in loyalty programs and submitting paperwork
- Consistently met or exceeded upselling, donation, and credit card sign-up targets by leveraging excellent communication and interpersonal strengths
- Trained all new sales employees on effective sales, service, and operational strategies to maximize team performance.
Kitchen Worker
Burger King
Boerne, US
01.2019 - 03.2020
- Quickly distributed food to the wait staff in order to provide excellent customer service
- Collaborated with the management team to establish a proper responsibilities division
- The store, including the checkout desk and displays, was cleaned and organized by me
- Ensured proper handling and preservation methods while packaging and storing food products
- Built a solid reputation for efficiency and accuracy, earning numerous referrals from happy customers
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
- Was in charge of overseeing and directing the processing of all merchandise and shipments
- Checked equipment like refrigerators and warming lamps for compliance with safe operating levels every day
- Resolved product issues through consumer testing
- Used Microsoft Excel to develop inventory tracking spreadsheets
- Supervised a team of 9 staff members.
Education
Associate of Arts - Architecture
San Antonio College
01.2023
Associate of Science - Civil Engineering
Northwest Vista College
01.2021
Skills
- Sales abilities
- Microsoft Office
- Hardware and software installation
- Bilingual
- Quick learner
- Interpersonal communications
- Relationship development
- Creative problem solving
- Job Site Evaluation
- Job Planning
- Task Prioritization
- Documentation and Reporting
Timeline
Crew Leader
Little Guys Movers
01.2023 - Current
Sales Associate
The Home Depot
04.2020 - 10.2022
Kitchen Worker
Burger King
01.2019 - 03.2020
Associate of Arts - Architecture
San Antonio College
Associate of Science - Civil Engineering
Northwest Vista College
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