Maria Morais
Boerne,TX
Summary
Working at Smoothie King gave me experience working in a fast-paced workplace, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and ensuring efficient operations during peak hours. Teamwork, communication, and adaptability to quick changes, learning soft skills and hard skills, and creating a balance in between, to enhance customer satisfaction and workplace productivity.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
Smoothie King
Boerne, TX
03.2024 - 04.2025
- Processed in store, online, and drive-thru orders quickly to ensure timely delivery.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and following the checklist.
- Maintained an organized and clean work area to ensure efficient and free operations.
- Answered phone calls to provide call in services and communicate accurate information about menu items or prices.
- Wiped down tables and equipment, swept and refilled stock.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Explain menu items, product ingredients and nutritional values on menu.
- Interact with guests to deliver quality customer service.
- Packaged items into bags or and placed drink orders into carriers.
Education
Boerne Champion High School
Boerne, TXSkills
- Customer service
- Time management
- Inventory management
- Order processing
- Sales techniques
- Team collaboration
Affiliations
- Part of the soccer team in my High Scchool
- Officcer in my school Culture Club
Languages
Portuguese
Native/ Bilingual
Certification
- Food Handlers
Timeline
Crew Member
Smoothie King
03.2024 - 04.2025
Boerne Champion High School
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