Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Joaquin Ortega

Amarillo,TX

Summary

Dynamic professional with a proven track record in customer service at 830 Elevated Wine Tours, excelling in communication and problem resolution. Adept at fostering team collaboration and enhancing guest experiences, I leverage critical thinking and time management skills to deliver exceptional results in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Winery Worker

830 Elevated Wine Tours
Fredericksburg, Texas
09.2025 - Current
  • Identified needs of customers promptly and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided exceptional customer service while serving wine to guests.

Tortilla Maker

Gomez Tortilleria (Family Owned)
Amarillo, Texas
06.2025 - 08.2025
  • Prepared high-quality masa using traditional recipes and techniques.
  • Operated tortilla-making machines to ensure consistent production.
  • Maintained cleanliness and organization of the production area.

Landscaper

Self-employeed
Amarillo, Texas
05.2022 - 08.2025
  • Operated hand tools and machinery for planting and maintenance tasks.
  • Assisted clients by providing landscaping recommendations and guidance.
  • Cut and trimmed lawns using power mowers and edgers.

Restaurant Waiter

Golden Waffle Company (Family Owned)
Amarillo, Texas
06.2021 - 08.2022
  • Provided detailed menu information and answered customer inquiries promptly.
  • Took accurate food and beverage orders using point-of-sale system.
  • Collaborated with kitchen staff to ensure timely food preparation and service.

Education

High School Diploma -

Amarillo High School
Amarillo, TX
05-2025

Some College (No Degree) - Accounting

Texas State University
San Marcos, TX

Skills

  • Customer service
  • Time management
  • Team collaboration
  • Communication skills
  • Critical thinking
  • Problem resolution

Affiliations

  • Play Golf
  • Work out
  • Play Basketball

Accomplishments

  • State Basketball Runner-up

Timeline

Winery Worker

830 Elevated Wine Tours
09.2025 - Current

Tortilla Maker

Gomez Tortilleria (Family Owned)
06.2025 - 08.2025

Landscaper

Self-employeed
05.2022 - 08.2025

Restaurant Waiter

Golden Waffle Company (Family Owned)
06.2021 - 08.2022

High School Diploma -

Amarillo High School

Some College (No Degree) - Accounting

Texas State University

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