Joaquin Ramirez
Forney
Summary
Dynamic General Manager recognized for a strong record in driving financial efficiency and building high-performing teams. Successfully spearheaded initiatives that streamlined inventory management and significantly enhanced client satisfaction, creating a collaborative work environment. Committed to service excellence and consistently delivering results that elevate operational performance and team morale.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager
Chick Fila/ Charley's Cheesesteak and Wings
05.2024 - 03.2025
- Mentored employees to instill knowledge of diverse organizational projects.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Executed strategies for effective inventory control and cost minimization.
Manager
Culpeppers SteakHouse
04.2017 - 07.2020
- Managed diverse team in October 2017.
- Managed inventory, trained staff, and collaborated with the chef to create new menu options.
- Supervised everyday procedures, consistently meeting efficiency and quality benchmarks.
Server and Bar Manager
Dakota's Steakhouse
10.2003 - 04.2016
- Trained employees effectively.
- Exhibited enthusiasm for promoting restaurant products.
- Contributed to the development of new server training programs.
- Delivered outstanding customer service, fostering guest loyalty and repeat patronage.
Education
Bachelors - Liberal Arts and Sciences
Texas A&M University Commerce
Commerce, TX05.2015
Skills
- Accurate stock management
- Financial efficiency
- Effective team building
- Effective team dynamics
- Service excellence
Certification
- 7-12 Grade History
- 7-12th Grade Social Studies
References
- Dr. Charles Wilson, personal reference, close friend/pastor and mentor for over twenty years, 214-732-6955, cwilson@centralbaptistcrandall.us
- Chef Ted Griebs, Personal/professional reference, friend and mentor, 214-683-7063
- Inga Carlson, Professional reference, ICarlson@surestonegroup.com, 281-599-8558
Languages
Spanish
Professional
Timeline
General Manager
Chick Fila/ Charley's Cheesesteak and Wings
05.2024 - 03.2025
Manager
Culpeppers SteakHouse
04.2017 - 07.2020
Server and Bar Manager
Dakota's Steakhouse
10.2003 - 04.2016
Bachelors - Liberal Arts and Sciences
Texas A&M University Commerce
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