Joaquin Ruiz
Santa Maria Ford Lincoln
Santa Maria,Ca
12
years of professional experience
1
Language
Dedicated sales and management professional with over 10 years of experience driving profitability and exceptional customer service. Skilled in conflict resolution and team building, demonstrating strong leadership under pressure. Committed to understanding and addressing customer needs while maintaining high ethical standards. Open to flexible schedules and seeking a challenging role to leverage proven skills.
Work History
Sales Manager
5 Years 4 Months- Led sales team coaching, improving product knowledge, closing techniques, and customer engagement.
- Led sales team coaching, improving product knowledge, and customer engagement.
- Resolved customer concerns promptly, strengthening retention and repeat business opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Finance Manager/Sales Manager
3 Years 8 Months- Managed lender relationships to secure competitive terms for retail and lease contracts.
- Coordinated finance and insurance product presentations aligned with customer needs and sales objectives.
- Directed deal structuring and financing approvals to support vehicle sales and customer satisfaction.
- Reviewed credit applications, ensuring accuracy and compliance with dealership and regulatory requirements.
- Consistently exceeded PVR goals and expediting funding, for a year and a half, which led to my promotion into a Sales Manager position within the company.
Sales Representative
1 Year- Utilized in-depth knowledge of car inventory to guide customers toward purchasing decisions.
- Developed an in-depth understanding of our current car inventory and used that knowledge to encourage customers to make a purchase.
- Worked with the Finance Manager to develop sales agreements that benefit the company as well as the customer.
- Recognized as top salesperson for the full year, leading the sale department in both total units sold and gross profit.
Sales Representative
1 Year 10 Months- Cultivated relationships with local companies, leading to increased multi-unit sales.
- Advanced to Internet Manager position in September 2016
- Managed and motivated team to achieve high volume of customer contacts and vehicle sales.
- Demonstrated excellent written and verbal communication skills with strong follow-through and follow-up.
Education
High School Diploma
Skills
Microsoft Office Suite
Customer relations
Process oriented
Relationship building
Team leadership
Languages
Spanish
Native or Bilingual
Timeline
Sales Manager
Santa Maria Ford Lincoln
06.2021 - CurrentRead More
Finance Manager/Sales Manager
Santa Maria Nissan Mazda
11.2017 - 07.2021Read More
Sales Representative
Alfano MotorCars
11.2016 - 11.2017Read More
Sales Representative
Santa Maria Chrysler, Dodge, Jeep, Ram, and Fiat
01.2015 - 11.2016Read More
Pioneer Valley High School
High School Diploma
Read More