Joaquin Vazquez
Farmers Branch,TX
Summary
Dynamic professional with extensive experience at Dallas College and Children's Hospital, excelling in quality assurance and customer service. Proven ability to enhance operational efficiency through effective communication and attention to detail. Skilled in chemical handling and safety compliance, ensuring high standards in all tasks while fostering a collaborative work environment.
Overview
18
18
years of professional experience
Work History
EVS Floor Technician
Children's Hospital
Dallas, TX
08.2025 - Current
- Maintained cleanliness of floors by sweeping, mopping, scrubbing and vacuuming carpets.
- Operated cleaning equipment to ensure surfaces met health standards.
- Maintained cleanliness and sanitation in patient care areas and common spaces.
- Performed regular floor inspections to proactively identify and resolve maintenance needs.
- Maintained a safe working environment by adhering to all safety policies and procedures.
- Ensured compliance with OSHA regulations concerning health and safety standards in work areas.
- Adhered to safety protocols while handling cleaning supplies and equipment.
- Collaborated with management team in regular meetings to address progress and challenges in cleaning operations.
- Followed established procedures for proper handling of hazardous materials according to state and federal guidelines.
- Inspected facilities regularly to identify any potential safety hazards or maintenance needs.
- Cleaned and maintained equipment such as mops, brooms, vacuum cleaners and other related items.
- Ensured all safety protocols were followed when operating machinery.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Kept business entrances clean, tidy and professional in appearance.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Followed company uniform, performance and security policies with every job.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Reported serious maintenance conditions to supervisors after addressing minor issues.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Admissions and registration Assistant
Dallas College
Mesquite, TX
01.2023 - 08.2025
- Managed student registration processes for courses and events at a major community college.
- Coordinated scheduling of registration activities to align with college policies and enhance operational effectiveness.
- Supported staff training by sharing best practices for effective registration procedures.
- Ensured compliance with all safety procedures while handling confidential documents.
- Attended meetings and seminars related to registering customers in order to stay up-to-date on industry trends.
- Assisted other departments with tasks related to the registration process.
- Verified customer information in order to ensure accuracy of data entry into the system.
- Organized the filing system for efficient retrieval of customer records.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of patient information.
- Compiled monthly reports detailing registration trends and outcomes to inform management decisions.
- Created spreadsheets containing detailed information about each customer's registration status.
- Collaborated with management team to develop and implement strategies aimed at streamlining the registration process.
- Answered incoming calls from customers related to registration issues or questions.
- Adhered to applicable laws and regulations while processing registrations.
- Maintained accurate records of all registrations received for future reference.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Quality Assurance Assistant
Dallas College
Mesquite, TX
11.2022 - 08.2025
- Perform Quality Assurance (QA) by verifying that established standards and processes affecting state reporting are being followed during the team’s course build and registration processes
- Conducted quality inspections on educational materials and resources.
- Supported development of quality assurance protocols for instructional programs to ensure compliance and effectiveness.
- Collaborated with faculty to address quality concerns and implement solutions.
- Maintained accurate documentation of quality assessment results and reports.
- Supported data collection efforts for program evaluation and improvement initiatives.
- Communicated findings effectively to stakeholders across departments and teams.
- Reported on test results and identified areas for improvement.
- Provided training on QA tools and best practices to other departments within the organization.
- Actively contributed ideas for improving current QA process at regular meetings.
- Analyzed existing processes and recommended improvements where needed.
- Maintained database of known software problems and provided solutions when necessary.
- Documented all findings according to established procedures.
- Interpreted data and generated reports for supervisor review
- Executed key tasks to advance team objectives and enhance project outcomes.
- Participated in design reviews to provide input on functionality, reliability, maintainability, usability, scalability, security.
Assistant Accountant
Dallas College
03.2022 - 10.2022
- Perform various accounting functions such as preparing journal entries for supervisor’s review, processing and reconciling Scholarship Accounts and Veteran Affairs Accounts.
- Assisted with daily cash count and bank deposit, ensuring financial accuracy and supporting operational continuity.
- Processed monetary transactions for students, faculty, staff, and other customers, ensuring accurate and timely financial service.
- Processed refunds for students and staff based on policy guidelines.
Food Service Team- Retail Cafeteria
Children’s Medical Center Dallas
01.2022 - 03.2022
- Processed customer transactions accurately at cash register, ensuring efficient service.
- Served on cafeteria line, verifying food preparation adhered to health standards for temperature and sanitation.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Lead Cashier/Clerk
Eastfield College Business Office
02.2011 - 10.2021
- Processed monetary transactions for students, faculty, staff, and other customers, ensuring accuracy and efficiency in financial operations.
- Processed refunds for students and faculty.
- Performed accounting functions, including preparing journal entries for supervisor review and reconciling Imprest Checks and EtCetera newspaper accounts, contributing to accurate financial reporting.
- Handled petty cash transactions for employees and staff, ensuring proper documentation and compliance.
- Served as a resource for students and customers, addressing inquiries regarding payment issues, business office holds, and refunds, enhancing customer service experience.
- Managed billing processes for continuing education programs, ensuring timely and accurate invoicing.
- Served as backup for daily cash counting and bank deposits, ensuring accuracy and security.
Cashier/Clerk
St. Vincent De Paul Thrift Store
10.2010 - 04.2011
- Processed monetary transactions at point of sale, ensuring accuracy and customer satisfaction.
- Translated and assisted with customer voucher requests to enhance service experience.
- Processed customer transactions accurately and efficiently at the thrift store.
- Maintained organized cash register area for optimal workflow during busy hours.
- Assisted customers with purchases and provided product information as needed.
Cashier
Elrods Cost Plus
07.2008 - 08.2010
- Processed monetary transactions accurately at cash register to ensure smooth customer transactions.
- Assisted customers with purchases and provided information to enhance shopping experience.
- Processed customer transactions efficiently and accurately.
- Assisted customers with product selections and inquiries.
- Maintained a clean and organized checkout area.
Education
Associate - Science
Eastfield College
Mesquite, Texas01.2012
Graduated -
W.W. Samuell High School
Dallas, Texas01.2009
Skills
- Equipment operation
- Chemical handling
- Safety compliance
- Quality assurance
- Hazard identification
- Recordkeeping
- Excel proficiency
- Bilingual communication
- Attention to detail
- Time management
- Problem solving
- Effective communication
Languages
Spanish
Native/ Bilingual
English
Full Professional
References
- David Abrego, Manager EVS, Children's Hospital, David.Abrego@childrens.com, 972-482-3268
- Dora Pacheco, Manager, Admissions and Registration, Workforce Operations, DoraPacheco@DallasCollege.edu, 972-904-7580
- Maira Sandoval, Senior Manager, Workforce Operations, Academic Incubator, MairaSandoval@DallasCollege.edu, 469-870-3577
- Heidi Bassett, Executive Administrator, Busines Services, heidimariebassett@gmail.com, 214-686-9115
Timeline
EVS Floor Technician
Children's Hospital
08.2025 - Current
Admissions and registration Assistant
Dallas College
01.2023 - 08.2025
Quality Assurance Assistant
Dallas College
11.2022 - 08.2025
Assistant Accountant
Dallas College
03.2022 - 10.2022
Food Service Team- Retail Cafeteria
Children’s Medical Center Dallas
01.2022 - 03.2022
Lead Cashier/Clerk
Eastfield College Business Office
02.2011 - 10.2021
Cashier/Clerk
St. Vincent De Paul Thrift Store
10.2010 - 04.2011
Cashier
Elrods Cost Plus
07.2008 - 08.2010
Associate - Science
Eastfield College
Graduated -
W.W. Samuell High School