Jobelle Laroya
Panda Express Restaurant
Ewa Beach,HI
1
Certification
14
years of professional experience
Dynamic Store Manager with a proven track record at Panda Express, excelling in customer service and team leadership. Enhanced operational efficiency through effective inventory management and staff training, resulting in improved service quality. Skilled in cash management and shift scheduling, fostering a positive work environment that drives results.
Work History
Store Manager
11 Months- Supervised daily operations to ensure compliance with health and safety standards.
- Trained and mentored staff to enhance service quality and operational efficiency.
- Implemented inventory management systems to streamline stock control processes.
- Developed employee schedules to optimize labor costs while maintaining service levels.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Assistant General Manager
13 Years 2 Months- Assisted in daily operations to ensure efficient workflow and customer satisfaction.
- Coordinated staff schedules and managed labor costs to optimize productivity.
- Trained new team members on service standards and operational procedures.
- Implemented inventory management practices to reduce waste and improve supply chain efficiency.
- Monitored food safety compliance and maintained high-quality standards in food preparation.
- Developed training materials that enhanced employee onboarding and overall service quality.
- Handled cash accurately and prepared deposits.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Education
No Degree - Hotel Restaurant Management
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Store operations
Friendly and positive
Team leadership and coaching
Cash management
Shift scheduling
Recruiting and hiring
Certification
Serve Safe
Timeline
Store Manager
Panda Express Restaurant
07.2025 - CurrentRead More
Assistant General Manager
McDonalds
04.2012 - 06.2025Read More
University of Baguio
No Degree from Hotel Restaurant Management
Read More