Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kathy Cook

Atlanta,GA

Summary

Benefits Program Specialist with extensive experience in health and wellness benefits at Nations Benefits. Demonstrated success in Accounts Receivable and Cash Applications, alongside financial analysis and vendor management. Skilled in resolving complex inquiries and optimizing processes, with proficiency in SAP to drive operational efficiency.

Overview

11
11
years of professional experience

Work History

Benefits Program Specialist

Nations Benefits
Plantation, FL
12.2024 - Current
  • Analyze financial statements to verify the accuracy of reported employee benefits information.
  • Process benefit enrollment forms, modifications, and terminations with efficiency.
  • Resolve employee inquiries regarding benefits programs through comprehensive research.
  • Manage vendor invoices for services related to benefit administration.
  • Expertise in health and wellness benefits.
  • Addressed questions and issues related to benefit policies and practices effectively.

Accounts Receivable Analyst

Clorox
Alpharetta, GA
09.2019 - 08.2024
  • Managed cash transactions within SAP to ensure accurate financial records and reconciliations.
  • Executed monthly account reconciliations, confirming GL accounts accuracy.
  • Assisted with month-end and year-end closing processes to meet deadlines.
  • Facilitated reconciliations of Accounts Receivable and Accounts Payable sub-ledgers.
  • Conducted aging analysis and generated financial reports as required.
  • Coordinated accounting matters with regional teams for seamless operations.

Accounts Receivable Clerk/Cash Applications Specialist

Andritz Sherwood
Atlanta, GA
02.2018 - 08.2018
  • Resolved queries from providers and members regarding credit memos and chargebacks through efficient call handling.
  • Processed invoices, credit memos, and accounts receivable documents to maintain accurate records.
  • Supported audits of accounts receivable by gathering necessary data from internal systems.
  • Generated weekly aging reports to monitor overdue client payments and initiated follow-ups.

Accounts Receivable Clerk/Cash Applications Specialist

PSA Healthcare
Norcross, USA
02.2014 - 11.2017
  • Retrieved and processed electronic funds transfers (EFTs) from the lockbox portal, ensuring timely and accurate posting of Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) within 24-48 hours of receipt.
  • Managed the daily collection and reconciliation of new and missing 835 remittance documents through cash management systems, enhancing the efficiency of the accounts receivable process.
  • Handled inbound calls from providers and members, clarifying benefits and resolving inquiries regarding outstanding debts, thereby improving customer satisfaction and service quality.

Education

Some College (No Degree) - Accounting And Finance

West Los Angeles College
Culver City, CA

Skills

  • Benefits administration and health expertise
  • Financial analysis and data interpretation
  • Vendor management and negotiation
  • Employee communication and engagement

References

References available upon request.

Timeline

Benefits Program Specialist

Nations Benefits
12.2024 - Current

Accounts Receivable Analyst

Clorox
09.2019 - 08.2024

Accounts Receivable Clerk/Cash Applications Specialist

Andritz Sherwood
02.2018 - 08.2018

Accounts Receivable Clerk/Cash Applications Specialist

PSA Healthcare
02.2014 - 11.2017

Some College (No Degree) - Accounting And Finance

West Los Angeles College

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