Joby Pfeil
Lakewood,OH
Summary
Dynamic professional with a proven track record at Jack Casino, adept in cash handling and dealer training. Excelled in creating engaging environments, enhancing customer satisfaction, and managing high-stakes games with unparalleled attention to detail and strong mathematical skills. Demonstrated versatility through contributions in home remodeling and lawn care, showcasing exceptional problem-solving aptitude and time management. Energetic Table Games Dealer experienced accurately and efficiently collecting payment of wagers. Personable with superior performance in fast-paced environments. Offering three-year history of adhering to rules and regulations to deliver top-quality patron experiences while mitigating casino risk. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Casino Table Games Dealer
Jack Casino
11.2021 - 12.2024
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Controlled equipment such as roulette wheels to run games.
- Trained new dealers in rules and operation of different games.
- Dealt cards and compared hands to determine winners of games such as blackjack.
Home Remodeling Assistant
Herchler Homes
04.2020 - 06.2021
- Maintained tools and equipment in good working condition.
- Performed demolition work on existing structures.
- Assisted with plastering, tiling and carpentry.
- Set up ladders and other access equipment.
- Removed debris and waste from job sites.
- Operated variety of power tools and hand tools.
- Painted walls, ceilings and other surfaces.
Lawncare Maintenance Worker
Ohio Lawns
03.2018 - 11.2019
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Performed planting, watering, mulching, and edging of lawns.
- Maintained grounds by trimming, weeding, and general clean-up.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Performed equipment maintenance and repairs to keep tools functional for projects.
Education
High School Diploma -
Vermilion High School
Vermilion, OH05-2018
Skills
- Cash handling experience
- Game rules
- Conflict resolution
- Strong mathematical skills
- Stress tolerance
- Time management
- Guest service
- Problem-solving aptitude
- Attention to detail
- Dealer training
Certification
- Gaming License - Ohio Gaming Control Board.
- Blackjack Dealer Certification – Casino Dealer School.
- Responsible Gambling Certification - International Center for Responsible Gaming.
- Roulette Dealing Certificate – Casino Dealers School.
- Alcohol Awareness Training Certificate - TAM® (Techniques of Alcohol Management).
Timeline
Casino Table Games Dealer
Jack Casino
11.2021 - 12.2024
Home Remodeling Assistant
Herchler Homes
04.2020 - 06.2021
Lawncare Maintenance Worker
Ohio Lawns
03.2018 - 11.2019
- Gaming License - Ohio Gaming Control Board.
- Blackjack Dealer Certification – Casino Dealer School.
- Responsible Gambling Certification - International Center for Responsible Gaming.
- Roulette Dealing Certificate – Casino Dealers School.
- Alcohol Awareness Training Certificate - TAM® (Techniques of Alcohol Management).
High School Diploma -
Vermilion High School
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