Jocalynn Dixon
Warren,MI
Summary
To contribute to an organization that could benefit from my vast experience and interest in continued growth and development.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Juvenile Detention Specialist
New Image Protective Service
04.2024 - 09.2024
- Maintained a secure environment with diligent supervision of daily activities both inside and outside the detention center.
- Strengthened family bonds through supervised visitations, allowing juveniles to maintain connections with their loved ones during their stay at the detention center.
- Reduced incidents of violence by conducting conflict resolution sessions among juvenile detainees.
- Conducted thorough intake assessments for new arrivals, gathering vital information to inform case management decisions moving forward.
- Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among inmates.
Behavior Health Technician
Detroit - Stonecrest
06.2023 - 03.2024
Retail Sales Associate
Richmond - Macy's
03.2022 - 05.2023
Residential Instructor
Midlothian - Grafton Integrated Health Network
07.2016 - 07.2020
DSP/Direct Support Professional
Glen Allen - New Beginnings Residential Service
07.2013 - 08.2015
Protective Service Counselor
Richmond - City of Richmond Home Electronic Monitoring
06.2012 - 04.2013
Youth Counselor
Richmond - Richmond Juvenile Detention
03.2009 - 05.2012
CNA/PCA
Richmond - ComForcare Senior Service
03.2009 - 04.2012
Mental Health Technician
Richmond - Hallmark Youthcare
03.2006 - 04.2009
Youth Counselor
Richmond - United Methodist Family Services
10.2006 - 03.2009
Psychiatric Technician
Falls Church - Northern Virginia Mental Health
07.2005 - 12.2005
Education
Business and Management
Cardinal Stritch University
Milwaukee, WI01.2007
Liberal Art
Milwaukee Area Technical College
Milwaukee, WI01.2005
Diploma - Business and Banking
Teller Training Institute
Milwaukee, WI01.2003
Skills
- Touch screen monitors, Video security monitors and camera
- Securus Technologies Monitoring Solution/Veritracks
- GILS Data System
- Pretrial and Community Corrections Case Management Systems (PTCC)
- Virginia Criminal Information Network (VCIN)
- 2-way radio
- Handle with Care, CPI, Mandt, Tova, Crisis Wave and Ukeru
- First Aid and CPR with AED equipment
- Medication Management
- Suicide Prevention
- ID Waiver
- CPS training
- Positive reinforcement
- Mental health support
- Psychosocial assessments
- Youth counseling
- Individualized treatment planning
- Gang awareness
- Family engagement
- Suicide prevention
- Life skills training
- De-escalation techniques
- Anti-bullying strategies
- Courtroom testimony
- Child welfare
- Special needs support
- Anger management
- Peer mediation
- Substance abuse prevention
- Diversion programs
- Restraint techniques
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Inmate supervision
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Safety and security
- Excellent communication
- Correctional facility procedures
- Team building
Certification
- First Aid and CPR certification
- Virginia child abuse and neglect certificate
- Trauma informed certificate
- Life Space Crisis intervention certificate
- VA VCIN limited access certificate
- VA Gang Specialist certificate
Timeline
Juvenile Detention Specialist
New Image Protective Service
04.2024 - 09.2024
Behavior Health Technician
Detroit - Stonecrest
06.2023 - 03.2024
Retail Sales Associate
Richmond - Macy's
03.2022 - 05.2023
Residential Instructor
Midlothian - Grafton Integrated Health Network
07.2016 - 07.2020
DSP/Direct Support Professional
Glen Allen - New Beginnings Residential Service
07.2013 - 08.2015
Protective Service Counselor
Richmond - City of Richmond Home Electronic Monitoring
06.2012 - 04.2013
Youth Counselor
Richmond - Richmond Juvenile Detention
03.2009 - 05.2012
CNA/PCA
Richmond - ComForcare Senior Service
03.2009 - 04.2012
Youth Counselor
Richmond - United Methodist Family Services
10.2006 - 03.2009
Mental Health Technician
Richmond - Hallmark Youthcare
03.2006 - 04.2009
Psychiatric Technician
Falls Church - Northern Virginia Mental Health
07.2005 - 12.2005
Business and Management
Cardinal Stritch University
Liberal Art
Milwaukee Area Technical College
Diploma - Business and Banking
Teller Training Institute
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