Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joceda Rivera

Norwich

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work History

D2D sales Representative

Helios
New London
02.2026 - 05.2026
  • Promoted products and services to customers
  • Built customer relationships and generated leads
  • Met sales goals through strong communication skills

Sales Representative

Xfinity Comcast
Groton
10.2025 - 01.2026
  • Assisted customers with service inquiries and product information.
  • Educated clients on features and benefits of Xfinity services.
  • Processed customer orders and managed account changes effectively.

Customer Service Representative

Faneuil
Bristol
06.2022 - 05.2024
  • Assisted customers with enrolling in medical insurance plans
  • Explained coverage options, benefits, and eligibility requirements
  • Processed applications and maintained accurate records
  • Helped clients choose plans that fit their needs

Education

Information Technology - Information Technology

LaunchIT
Uncasville, CT
10.2024 - 05.2025

Digital Marketing - Digital Marketing

Coursera
Uncasville, CT
03.2023 - 08.2023

Spring High School
Spring, TX

Skills

  • Customer Service & Client Relations
  • Sales Analysis & Revenue Planning
  • Brand & Product Marketing
  • Account Coordination & Client Support

Languages

English
Full Professional
Spanish
Limited

Timeline

D2D sales Representative

Helios
02.2026 - 05.2026

Sales Representative

Xfinity Comcast
10.2025 - 01.2026

Information Technology - Information Technology

LaunchIT
10.2024 - 05.2025

Digital Marketing - Digital Marketing

Coursera
03.2023 - 08.2023

Customer Service Representative

Faneuil
06.2022 - 05.2024

Spring High School
Joceda Rivera