Jocelin Ramirez
Orange,CA
Summary
Detail-oriented administrative professional with over 3 years of experience in a dynamic medical office. Proficient in scheduling, data entry, and patient communication, effectively managing high call volumes while ensuring confidentiality. Highly organized and tech-savvy, capable of multitasking independently, ideal for remote administrative and customer support roles.
Overview
4
4
years of professional experience
Work History
Medical Office Administrator
Dr. Garcia Network
Orange, California
06.2022 - Current
- Managed front desk operations in busy medical office, ensuring smooth patient flow and high satisfaction
- Schedule, confirm, and coordinate appointments using electronic scheduling systems
- Responded to patient inquiries via phone, email, and in person, fostering a professional and welcoming environment
- Maintain accurate patient records through consistent data entry and file management
- Supported office workflow by organizing documents and maintaining administrative systems to enhance operational efficiency
Education
Certificate - Business Office Administration
UEI College
Garden Grove, CA01.2026
Skills
- Scheduling and calendar management
- Customer service and communication
- Data entry and reporting
- HIPAA compliance and record handling
- Time management and multitasking
- Office software and IT troubleshooting
- Email management
- Digital communication etiquette
- Remote productivity and self-direction
Timeline
Medical Office Administrator
Dr. Garcia Network
06.2022 - Current
Certificate - Business Office Administration
UEI College