Joceline Adijina
Atlanta,GA
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
11
11
years of professional experience
Work History
Senior Coordinator, Project Management
Walmart Homeoffice
08.2022 - Current
- Streamlined project management processes by implementing new organizational tools and techniques.
- Enhanced team productivity by conducting regular performance reviews and providing constructive feedback.
- Managed cross-functional teams for successful project execution, ensuring timely completion of tasks within budget constraints.
- Built strong relationships with stakeholders through effective communication, leading to increased trust and collaboration.
Brand Operations Supervisor
Victoria Secret
11.2021 - 01.2022
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Streamlined operations for improved efficiency, managing resources and budget allocations effectively.
- Enhanced customer engagement with well-executed promotional activities and events.
- Drove sales growth by identifying new market opportunities and forging strong relationships with key industry players.
Retail Merchandiser
T-ROC
04.2021 - 11.2021
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
- Enhanced store sales through effective product placement and targeted promotions.
- Streamlined inventory management with accurate tracking and timely reordering of products.
- Collaborated with store managers to develop seasonal merchandising plans, maximizing revenue potential.
Lead Sales Associate
Forever 21
11.2016 - 05.2019
- Increased sales revenue by developing and maintaining strong relationships with clients.
- Delivered excellent customer service for repeat business and referrals.
- Trained new sales associates to ensure consistent performance across the team.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
- Collaborated with store management to develop promotions and marketing initiatives that boosted overall sales.
- Led team meetings to share best practices, set targets, and motivate staff members towards achieving goals.
Custodian Supervisor
Piney Grove Middle School
05.2018 - 03.2019
- Improved custodial efficiency by implementing a thorough and organized cleaning schedule.
- Enhanced team productivity through consistent training and guidance for all staff members.
- Reduced maintenance costs by proactively addressing minor repairs and equipment upkeep tasks.
- Ensured high standards of cleanliness, maintaining a safe and hygienic environment for all building occupants.
Customer Service Cashier
Kroger
08.2013 - 05.2018
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Retail Merchandiser
Quest
03.2022 - 11.2023
Education
High School Diploma -
Forsyth Central High School
Cumming, GA05.2015
Skills
- Proposal Writing
- Meeting Facilitation
- Project Management
- Effective Communication
Timeline
Senior Coordinator, Project Management
Walmart Homeoffice
08.2022 - Current
Retail Merchandiser
Quest
03.2022 - 11.2023
Brand Operations Supervisor
Victoria Secret
11.2021 - 01.2022
Retail Merchandiser
T-ROC
04.2021 - 11.2021
Custodian Supervisor
Piney Grove Middle School
05.2018 - 03.2019
Lead Sales Associate
Forever 21
11.2016 - 05.2019
Customer Service Cashier
Kroger
08.2013 - 05.2018
High School Diploma -
Forsyth Central High School