Joceline Tirado
Las Vegas,NV
Summary
Detail-oriented professional specializing in cash register operations and customer satisfaction. Recognized for strong time management and ability to streamline processes, contributing to improved service delivery and inventory control.
Overview
1
1
Language
5
5
years of professional experience
Work History
Head Cashier
The Home Depot Inc
Las Vegas, Nevada
08.2024 - Current
- Managed cash register operations, ensuring precise cash handling and accuracy.
- Trained new cashiers on procedures and customer service standards, enhancing team readiness and service quality.
- Processed returns, exchanges, and refunds per company policy, ensuring compliance and fostering customer satisfaction.
- Performed opening and closing duties, including counting money, balancing tills, and reconciling discrepancies, to maintain accurate financial records.
- Ensured adequate supply levels at registers to support smooth operations.
Service Associate
Kohl's
Las Vegas, Nevada
11.2021 - 08.2024
- Assisted customers with product inquiries, enhancing their shopping experience through tailored recommendations.
- Processed online orders and coordinated customer pick-up efficiently.
- Organized merchandise displays to create an inviting shopping environment.
- Streamlined backroom organization by efficiently stacking merchandise, improving access and inventory management.
- Completed assigned tasks within established deadlines.
Education
High School Diploma -
Sierra Vista High School
Las Vegas, NVSome College (No Degree) - Early Childhood Education
College of Southern Nevada
Las Vegas, NV08-2026
Skills
- Cash handling
- Store opening/closing procedures
- High-volume transaction handling
- Customer service
- Customer engagement
- Online order picking
- Inventory management
- Retail training
- Onboarding processes
- Team leadership
- Loss prevention
- Product presentation
- Time management
- Sales expertise
- Positive attitude
Languages
Spanish
Native/ Bilingual
Timeline
Head Cashier
The Home Depot Inc
08.2024 - Current
Service Associate
Kohl's
11.2021 - 08.2024
High School Diploma -
Sierra Vista High School
Some College (No Degree) - Early Childhood Education
College of Southern Nevada