Jocelyn Andersen
Colorado Springs,CO
Summary
Energetic with established customer service skills and foodservice experience. Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team leader, operating cash register, cleaning and managing customer flow.
Overview
3
3
years of professional experience
Work History
Ice Cream Scooper
Josh & Johns
6896 Centennial Blvd
04.2023 - Current
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
Hospital Intern
Colorado Children's Hospital
4090 Briargate Pkwy
02.2024 - 05.2024
- Shadowed healthcare professionals during rounds, gaining valuable insights into the decision-making process for complex cases.
- Facilitated effective communication between patients, families, and healthcare providers to ensure understanding of diagnoses and treatment options.
- Promoted patient safety by accurately documenting vital signs, medication administration, and treatment plans in electronic health records.
- Streamlined the admissions process for incoming patients, ensuring a smooth transition into hospital care.
Host
New Day Cafe
5901 Delmonico Dr
03.2021 - 03.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
No Degree -
Coronado High School
Colorado Springs, CO05.2025
Skills
- Quick Learner
- Energy and enthusiasm
- Memory retention
- Sales Transactions
- Cash handling proficiency
- Food handling safety
- Customer Engagement
- Guest service
- Customer Service
- Multitasking proficiency
- Patient Care
- Compassionate Care
- Basic Life Support
Timeline
Hospital Intern
Colorado Children's Hospital
02.2024 - 05.2024
Ice Cream Scooper
Josh & Johns
04.2023 - Current
Host
New Day Cafe
03.2021 - 03.2023
No Degree -
Coronado High School