Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jocelyn Avalos

Reno

Summary

Dynamic and results-driven professional with a proven track record at McDonald's, recognized for exceptional customer service and effective communication. Skilled in cash handling and employee training, I excel in fast-paced environments, ensuring food safety and enhancing team productivity. Committed to delivering outstanding experiences while maintaining high standards.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Mcdonalds

McDonald's
Reno
08.2024 - 02.2025
  • Worked effectively in team environments to make the workplace more productive.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed day-to-day duties accurately and efficiently.

Popeys Louisana Chicken

Popeys
Sparks
10.2024 - 01.2025
  • Recognized by management for providing exceptional customer service.
  • Operated equipment and machinery according to safety guidelines.
  • Managed inventory and supplies to ensure materials were available when needed.

Pizza Plus

Pizza Plus Inc
Reno
01.2022 - 07.2023
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Communicated effectively with kitchen staff regarding incoming orders or special requests from customers.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Trained new employees to perform duties.
  • Operated cash register efficiently to process payments from customers.
  • Followed proper food handling techniques to maintain safety standards at all times.
  • Followed proper cash handling procedures when accepting payment from customers.
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Performed side work duties such as refilling condiments or restocking napkins throughout shift.

Education

High School Diploma -

Sierra Nevada Job Corpse
Reno, NV
06-2025

Skills

  • Customer service
  • Effective communication
  • Time management
  • Cash handling
  • Food safety
  • Employee training
  • Verbal communication
  • Calm under pressure
  • Active listening
  • PPE use
  • Leadership

Certification

  • certified nurse assistant
  • BLS/CPR certified
  • osha

Languages

English
Professional
Spanish
Professional

Timeline

Popeys Louisana Chicken

Popeys
10.2024 - 01.2025

Mcdonalds

McDonald's
08.2024 - 02.2025

Pizza Plus

Pizza Plus Inc
01.2022 - 07.2023

High School Diploma -

Sierra Nevada Job Corpse