Jocelyn Avila
Esthetician
Naples,FL
Summary
Licensed Esthetician desiring to obtain experience in a day or medical spa, to grow and learn more in the beauty industry. Friendly and reliable with advanced training in microdermabrasion, chemical peels, and Microneedling.
Overview
6
6
years of professional experience
Work History
Server
The Boathouse Of Naples Bay
Naples, ID
01.2021 - Current
- Increased sales significantly by upselling higher-end products to customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Olive Garden
Naples, ID
08.2019 - 11.2021
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Served food and beverages promptly with focused attention to customer needs.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Sales Associate
Macys Department Store
Naples, FL
11.2018 - 01.2021
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at point of purchase.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Esthetician - Facial Specialist
Advantage Beauty Institute
Bonita Springs, FL 02.2023 - 05.2023
Skills
Dermaplaning
Dependable and Responsible
Fluent in Spanish
Microneedling
Chemical facial peels
High-frequency machine use
Extractions and pore cleansing
Microdermabrasion
Consultations
Customized skincare plans
Timeline
Esthetician - Facial Specialist
Advantage Beauty Institute
02.2023 - 05.2023
Server
The Boathouse Of Naples Bay
01.2021 - Current
Server
Olive Garden
08.2019 - 11.2021
Sales Associate
Macys Department Store
11.2018 - 01.2021