JOCELYN AVILA
Dallas,TX
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Offering strong interpersonal skills and passion for customer service, ready to learn and grow in dynamic retail environment. Brings ability to quickly grasp product information and effective communication skills. Ready to use and develop skills in sales and customer interaction in retail associate
Overview
2
2
years of professional experience
Work History
Retail Associate
DDs Discounts
08.2025 - Current
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Cashier
Ebony Beauty Supply
10.2023 - 09.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Price items
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Life School Oak Cliff
Dallas, TX05.2025
Associate of Science - Sonography
Dallas College
Dallas, Texas, TX06-2027
Skills
- Customer Service
- Payment Collection
- Cash Handling
- Product Recommendations
- Customer Assistance
- Flexible schedule
- Store opening and closing
- Customer engagement
- FLUENT IN SPANISH
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Retail Associate
DDs Discounts
08.2025 - Current
Cashier
Ebony Beauty Supply
10.2023 - 09.2024
High School Diploma -
Life School Oak Cliff
Associate of Science - Sonography
Dallas College