Jocelyn Best
Salinas,CA
Summary
Results-oriented Marketing Specialist proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
REI
10.2022 - Current
- Delivered exceptional customer service by guiding product selection and addressing inquiries regarding outdoor gear and equipment.
- Educated customers on product benefits and features to enrich their shopping experience.
- Collaborated with team members to uphold a clean and organized retail environment, ensuring seamless shopping experience.
- Boosted sales through strategic product recommendations and upselling of bike accessories and services.
Head Lifeguard and Swim Lesson Coordinator
Titus Park
04.2017 - Current
- Vigilantly monitor patrons to preempt potential incidents and maintain a safe environment.
- Enforce pool rules to ensure compliance both on the deck and in the water.
- Train swim instructors in comprehensive methods for effective swim lessons.
- Design camp activities and supervise groups of 5-15 children, for 5 hours daily during weekly camp sessions.
Barista
Starbucks
10.2021 - 04.2022
- Processed cafe and mobile orders efficiently in a fast-paced environment.
- Delivered personalized customer service to patrons.
- Ensured cleanliness of the storefront.
- Handled opening shift duties, including stocking shipments and food deliveries.
Social Media Manager
Salinas High School
08.2020 - 05.2021
- Posted advertisements for school events
- Made engaging content for the student body
- Posted on a week to week basis in order to keep engagement high
- Gained experience in photo and video editing
- Utilized Canva and other editing platforms to make posts more enticing
Education
Associate of Arts - Communications
Hartnell College
Salinas05.2025
Salinas High School
May 2021
Skills
- Social Media Management
- Photo and Video Editing
- Teamwork and Collaboration
- Content Creation
- Content scheduling
- Digital Media
- Project Leadership
- Strategic Planning
- CRM Management
Timeline
Retail Sales Associate
REI
10.2022 - Current
Barista
Starbucks
10.2021 - 04.2022
Social Media Manager
Salinas High School
08.2020 - 05.2021
Head Lifeguard and Swim Lesson Coordinator
Titus Park
04.2017 - Current
Associate of Arts - Communications
Hartnell College
Salinas High School