Jocelyn Bolden
Fullerton,CA
Summary
Experienced with customer relationship management, ensuring high customer satisfaction and retention levels. Utilizes persuasive communication techniques to drive sales and foster customer loyalty—track record of effectively collaborating with team members to achieve sales objectives and maintain a positive store environment.
Overview
2
2
years of professional experience
Work History
Sales Associate
Skyzone
04.2024 - 01.2025
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds by store policy.
- Promoted warranty sales, memberships, and more.
Teachers Aid
Dolland Elementary
06.2023 - 10.2023
- Maintained safety and security by overseeing students in recess environments.
- Partnered with teachers to plan and implement lessons following the school's curriculum, goals, and objectives.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
Education
High School Diploma -
Fullerton College
Fullerton, CA05-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Positive attitude
Timeline
Sales Associate
Skyzone
04.2024 - 01.2025
Teachers Aid
Dolland Elementary
06.2023 - 10.2023
High School Diploma -
Fullerton College
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