Jocelyn Brown
Staunton,VA
Summary
Confident student that is ambitious and ready to learn from professionals. Provides a human approach to computer and communication skills. Reviewed written records to verify and transcribe data fields into electronic databases. Collaborated with supervisors and professionals to understand scope of data entry tasks, correct errors, and improve standard operating procedures.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Teaching Assistant
Mary Baldwin University
Staunton, VA
09.2024 - Current
- Monitored 8 to 15 students' progress over 4 classes by keeping detailed records of academic performance.
- Graded exams, assignments, projects, and recorded grades.
- Notified instructors of errors in Excel projects, or recorded differences between Mac and Microsoft Windows.
- Helped students master assignments and reinforced learning concepts presented by teachers and the training program.
Resident Advisor
Mary Baldwin University
Staunton, USA
08.2024 - Current
- Conducted open discussions with officials and students to strengthen community ties.
- Efficiently handled emergencies and concerns within the residence halls.
- Ensured the welfare and safety of over 20 women in a specific living space.
Tax Preparer Assistant
VITA Tax
Staunton, USA
02.2023 - 04.2023
- Helped organize documents for tax professionals.
- Provided guidance on diverse tax situations for basic and advanced clients.
- Implemented orderly file management processes in compliance with procedural standards.
Education
Bachelor of Science - Business, Management Focus
Mary Baldwin University
Staunton, VA05.2025
Skills
- Supply Management
- Conflict Resolution
- Data Entry Proficiency
- Records Management
- Client Relationship Management
- Interpersonal Skills
- Crisis Management
Certification
- Microsoft Excel 2019 Specialist
Timeline
Teaching Assistant
Mary Baldwin University
09.2024 - Current
Resident Advisor
Mary Baldwin University
08.2024 - Current
Tax Preparer Assistant
VITA Tax
02.2023 - 04.2023
Bachelor of Science - Business, Management Focus
Mary Baldwin University
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