Jocelyn Burnside
Provo,UT
Summary
Enthusiastic and dependable candidate experienced with communicating effectively and solving problems in a high pressure situation. Willing to work in a team and positively contribute to help coworkers and others develop confidence and achieve their goals.
Overview
2
2
years of professional experience
Work History
Hospitality Professional
Chick-fil-A
Fort Collins, CO
06.2019 - 08.2021
- Enhanced customer satisfaction by providing exceptional service and maintaining a positive and welcoming atmosphere.
- Ensured dining areas were kept clean and organized, adding to a more enjoyable dining experience for guests
- Handled customer complaints professionally and efficiently, serving them and providing a more positive experience
- Communicated cheerfully and effectively to other team members in order to reduce wait time for guests
Education
Bachelor of Arts - Editing And Publishing
Brigham Young University
Provo, UT04.2026
Skills
- Team Collaboration
- Working Under Pressure
- Communication
- Conflict resolution
- Positive Energy
- Customer service
Mission Experience
- Served as a full-time missionary for the Church of Jesus Christ of Latter-Day Saints In Bentonville, Arkansas. Developed communication and interpersonal skills, worked in a team to prepare and teach lessons daily to people of all ages, and set and accomplished weekly and long-term teaching and personal-improvement goals. Also served as a Sister Training Leader and was responsible for the progress, motivation, and overall well-being of 14 other missionaries.
Volunteer Experience
- Served in a variety of settings as a full-time missionary such as at the Pea Ridge food pantry, Pea Ridge Library, Ava food pantry, West Plains Library, and other various service projects learning to work with people from all backgrounds and ensure they have a positive experience with the organization.
Timeline
Hospitality Professional
Chick-fil-A
06.2019 - 08.2021
Bachelor of Arts - Editing And Publishing
Brigham Young University