Jocelyn Campos Tomas
Amelia,US
Summary
Current student and HomeGoods associate with 2 years' + experience delivering high-levels of customer service to guests and clientele. Consistently ensure customers feel welcomed and accepted; making sure all costumers are receiving an easy and smooth experience. Adapt at checking people out, handling calls , pick up arrangements, and guiding fellow coworkers to met all expectations. While attending Virginia Commonwealth University and pursing a career in Law Enforcement. Expected graduation May 2027, actively seeking a management role within a well fit legal and well- orientated job.
Overview
4
4
years of professional experience
Work History
Cashier/Sales Associate
HomeGoods
02.2023 - Current
- Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable
- Examine products or materials to estimate quantities or weight and type of container required for storage or transport
- Order and purchase equipment and supplies
- Wash, cut, and prepare foods designated for cooking
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
FoodLion
03.2022 - 01.2023
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
Cashier/Cook
McDonald's
10.2020 - 11.2022
- Maintain sanitation, health, and safety standards in work areas
- Take food and drink orders and receive payment from customers
- Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices
- Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils
- Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
- Establish standards for personnel performance and customer service
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Science - Criminal Justice & Homeland Security
Virginia Commonwealth University
Richmond, VA05-2027
High School Diploma -
Amelia County High School
Amelia, VA05.2023
Skills
- Data organization
- Problem-solving abilities
- Multitasking Abilities
- Ethics and integrity focus
- Exceptional communication skills
- Critical Thinking
- Active Listening Skills
Languages
Spanish
Native or Bilingual
Timeline
Cashier/Sales Associate
HomeGoods
02.2023 - Current
Cashier
FoodLion
03.2022 - 01.2023
Cashier/Cook
McDonald's
10.2020 - 11.2022
Bachelor of Science - Criminal Justice & Homeland Security
Virginia Commonwealth University
High School Diploma -
Amelia County High School
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