Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelyn Cardenas

San Jose,CA

Summary

Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Multitasking and coffee are two things I know how to do well. I am a fast learner and pick up things very fast.

Overview

3
3
years of professional experience
2022
2022
years of post-secondary education

Work History

Barista

Starbucks, Barista
San Jose, CA
10.2023 - Current
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Operated cash registers to process customer payments.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Memorized official and off-menu coffee and tea preparations.
  • Maintained calm demeanor during high-volume periods and special events.

Cleaned machines and equipment

Trained new baristas

After school leader

YMCA
San Jose, CA
09.2022 - 10.2023
  • Led small groups of students in various activities such as arts and crafts projects or problem solving exercises.
  • Supervised outdoor activities such as playground time and sports.
  • Provided guidance and support to elementary school-aged children in an after-school program.
  • Assisted with homework completion and provided tutoring when needed.
  • Provided assistance with mealtime routines and ensured that all food allergies were taken into account when preparing snacks.
  • Implemented strategies for conflict resolution between students when necessary.
  • Served as a role model for proper conduct by displaying professional attitude at all times.
  • Monitored student progress and provided feedback to parents and school staff.

Education

Summit Tahoma
San Jose, CA

Skills

  • Specialty coffee preparation
  • Food handling safety
  • Cash register operation
  • Espresso machine maintenance
  • Conflict resolution
  • Time management
  • Problem solving
  • Multitasking and organization
  • FLUENT IN Spanish
  • Calm demeanor
  • Cleanliness
  • Multitasker and efficient

Timeline

Barista

Starbucks, Barista
10.2023 - Current

After school leader

YMCA
09.2022 - 10.2023

Summit Tahoma
Jocelyn Cardenas