Jocelyn Cervantes Cabrera
Summary
Compassionate Leader with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Housing
UCLA Housing
11.2022 - Current
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
- Monitored and evaluated impact of social services on community.
- Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
Crew Member
Little Caesars Pizza
05.2021 - 09.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Crew Member
Chipotle
07.2020 - 02.2021
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Bachelor of Science - Cellular And Molecular Biology
University of California - Los Angeles
Los Angeles, CA06.2025
High School Diploma -
Foothill High School
Bakersfield, CA06.2021
Skills
- Critical Thinking
- Maintain Records
- Complex Problem-Solving
- Behavior Support
- Program Coordination and Execution
- Mental Health Crisis Response
- Program Knowledge
Certification
- Food Service Licensed - 2020-present
- CPR Training, Redcross - 2023-present
Languages
Spanish
Native or Bilingual
Timeline
Housing
UCLA Housing
11.2022 - Current
Crew Member
Little Caesars Pizza
05.2021 - 09.2021
Crew Member
Chipotle
07.2020 - 02.2021
Bachelor of Science - Cellular And Molecular Biology
University of California - Los Angeles
High School Diploma -
Foothill High School
- Food Service Licensed - 2020-present
- CPR Training, Redcross - 2023-present
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