Jocelyn Cooks
Medical Assistant
El Mirage,Arizona
Summary
Dependable employee establishes rapport and trust with patients. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Respite Care Provider
Top CDE
11.2020 - Current
- Enhanced patient comfort with compassionate and attentive support during daily activities.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed records of patient progress during respite stays, facilitating seamless transitions back to primary caregivers upon completion of service term.
- Managed challenging behaviors through positive reinforcement strategies, minimizing stress on both patients and their families.
Front and Back Office Medical Assistant
District Medical Group
09.2017 - Current
- Assisted physicians with various procedures, improving the quality of care provided to patients throughout their visit.
- Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
- Facilitated seamless communication between patients and healthcare providers by effectively relaying messages, test results, and prescription refills.
- Contributed to a well-organized work environment by maintaining clean examination rooms and restocking supplies regularly.
- Promoted a positive work atmosphere among colleagues through open communication channels, fostering teamwork within the clinic setting.
Education
Certificate Of Completion - Medical Assisting
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ 05.2001 -
Skills
Developmental Disabilities Expertise
Patient-focused care
Clinical Documentation
Professional Bedside Manner
Positive Behavior Support
Data Collection
Certification
Article 9
Timeline
Respite Care Provider
Top CDE
11.2020 - Current
Front and Back Office Medical Assistant
District Medical Group
09.2017 - Current
Certificate Of Completion - Medical Assisting
Maricopa Community Colleges - Estrella Mountain Community College
05.2001 -