Jocelyn Correa

I am a General Sales Associate. I usually do cashier most of the time, interacting with customers, helping them find what they need in the store and online if they needed to order a specific product. I also make sure the fitting rooms are neat and clean and comfortable for the costumers as i pick up clothes from the rooms and organize and put back into their designated areas. I do recovery a lot as in picking up clothes off from the floor and tidying up the building and while doing so i approach costumers incase if they need assistance in any form possible to make sure they are satisfied in shopping at Macys.

These are the important key points in what i do for the customers that walk through the doors to Macys.

• Enhanced customer loyalty by offering personalized assistance, leading to repeat business and referrals.
• Reduced customer complaints by providing exceptional service and addressing issues promptly.

I was a Style Consultant Team Member.

I helped guests around the sales floor with any questions they need about the apparel and accessories in the store, about brands, clothing sizes and i helped in the fitting room to give them their rooms to change and if they need another size we would be helpful enough to bring them the right one. i’ve done more positions other than Style.

i’ve done

• Guest Advocate

• Fulfillment

• General Merchandise

• Inbound Expert

• Closing Team Expert

• Tech

• Cashier i have done nearly everything except Starbucks.

I’ve been trained for all in a year and so i have skills on most things in the store.