Jocelyn Douglass
Lithonia,GA
Summary
Dynamic healthcare professional with 26 years of experience known for delivering impactful administrative support in health services. Adept at improving operational efficiency and ensuring regulatory compliance. Focused on fostering team collaboration and adapting to dynamic healthcare environments, with strong emphasis on effective communication and problem-solving skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Health Services Administrator
MedTrust/MedHealth
Monroe, GA
10.2025 - Current
- Oversaw daily operations in health services, ensuring compliance with regulations and quality standards.
- Fostered partnerships with healthcare providers to expand service offerings and improve community health outcomes.
- Recruited, oriented, and trained healthcare staff members.
- Implemented organizational policies and procedures.
- Monitored status of individuals with chronic health concerns.
- Oversaw recruitment efforts for clinical and administrative staff, building a highly skilled team dedicated to exceptional patient care.
Home Health Supervisor
Medside Healthcare
Sandy Springs, GA
10.2024 - 10.2025
- Supervised daily operations to ensure adherence to healthcare protocols and standards.
- Facilitated communication between clients, families, and healthcare providers to address concerns effectively.
- Facilitated interdisciplinary meetings to discuss complex cases and share insights on optimal care strategies.
- Managed a team of home health nurses, ensuring efficient allocation of resources and timely service delivery.
Registered Nurse
Naphcare
Lawrenceville, GA
07.2019 - 10.2025
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Collected blood, and other laboratory specimens and prepared for lab testing.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings, and updating physician on changes in stability or acuity.
- Educated patients on treatment options, disease process, and management and lifestyle options.
- Contributed substantially to successful department ACA accreditation by consistently operating to highest standards of care.
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
- Oversaw delivery of care for patients by providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, and CNAs.
Registered Nurse
Piedmont Atlanta Hospital
Atlanta, GA
07.2024 - 01.2025
- Administer medications and treatments per physician orders, ensuring patient safety and compliance.
- Monitor vital signs and health status, documenting changes in electronic health records for accurate assessment.
- Educate patients and families on health management and disease prevention strategies to promote wellness.
- Advocate for patient rights and needs within the healthcare system, fostering a supportive environment.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Licensed Practical Nurse
Wellpath
Decatur, GA
04.2011 - 07.2019
- Conducted male and female screenings of adult incarcerated population.
- Interviewed patients to obtain medical information and measure their vital signs, weight, and height
- Tested glucose levels via glucometer and administered insulin
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Cared for wounds, provided treatments, and assisted with procedures.
- Utilized strong assessment skills to determine necessary patient care
- Performed computerized charting (ERMA)
- Trained incoming new nurses
Licensed Practical Nurse
Dekalb Regional Youth Detention Center
Decatur, GA
10.2002 - 04.2018
- Administered patient care to male juvenile population.
- Triaged sick calls.
- Assessed patients' temperature, pulse, and blood pressure and recorded them in electronic medical records.
- Administered medications and injections to patients.
- Cared for wounds, provided treatments, and assisted with procedures.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Monitored patient health conditions to report changes to assigned physician.
- Administered immunizations and entered them into GRITS system.
- Coordinated and implemented Hepatitis B Clinic
- Assisted medical staff (MD, PA, RN).
Licensed Practical Nurse
Accord Services
Marietta, GA
05.2005 - 05.2015
- Experienced as lead nurse
- Administered homecare to spinal cord and brain injury clients
- Assessed patients' temperature, pulse, and blood pressure and recorded them in electronic medical records.
- Administered medications and injections to patients.
- Administered controlled narcotics, and performed intermittent catheterizations.
- Cared for wounds, including the use of a Hemovac, provided treatments, and assisted with procedures
- Monitored patient health conditions to report changes to assigned physician.
- Delivered emotional support to patients and families during challenging times.
Licensed Practical Nurse
Comprehensive Medical Associates
Atlanta, GA
09.2000 - 06.2009
- Administered patient care to incarcerated adults.
- Assessed patients' temperature, pulse, and blood pressure and recorded them in electronic medical records.
- Assessed medical status of client and triaged accordingly.
- Administered medications and injections to patients.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Cared for wounds, provided treatments, and assisted with procedures.
- Monitored patient health conditions to report changes to assigned physician
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
Bachelor of Science -
Bachelor of Science - Nursing
American Public University
Charles Town06-2024
Associate of Science - Nursing
Victory College of Nursing
Fort Lauderdale, FL01-2023
Diploma - Nursing
Georgia Piedmont Technical College
Clarkston, GA09-2000
Skills
- Emotional Intelligence
- EMR Systems
- Medical Screening
- Administering Immunizations
- Data Collection
- Staff supervision
- Patient Assessments
- Wound Care
- Colostomy Care
- Removing sutures
- Medication distribution
- Performing EKGs
- Lab Draws
- Administering immunizations
- Insulin medication assistance
- Medication Administration
- Relationship building
Certification
- Basic Life Support, American Heart Association - e\xpires 6/2026
- Advanced Cardiovascular Life Siupport, American Heart Association- expires 6/2026
- Certified Correctional Health Professional (CCHP)-expires 6/2026
Timeline
Health Services Administrator
MedTrust/MedHealth
10.2025 - Current
Home Health Supervisor
Medside Healthcare
10.2024 - 10.2025
Registered Nurse
Piedmont Atlanta Hospital
07.2024 - 01.2025
Registered Nurse
Naphcare
07.2019 - 10.2025
Licensed Practical Nurse
Wellpath
04.2011 - 07.2019
Licensed Practical Nurse
Accord Services
05.2005 - 05.2015
Licensed Practical Nurse
Dekalb Regional Youth Detention Center
10.2002 - 04.2018
Licensed Practical Nurse
Comprehensive Medical Associates
09.2000 - 06.2009
Diploma - Nursing
Georgia Piedmont Technical College
Bachelor of Science -
Bachelor of Science - Nursing
American Public University
Associate of Science - Nursing
Victory College of Nursing