Jocelyn Espinoza
Modesto,California
Summary
Adapted at managing multiple tasks, demonstrated during my time at Jose's Mexican Restaurant, I excel in time management and providing exceptional customer service. Known for maintaining a safe environment and showcasing a strong work ethic, my background includes significant achievements in enhancing customer retention and ensuring child well-being.
Overview
2
2
years of professional experience
Work History
Entrepreneur
Baking
01.2022 - Current
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
Babysitter
Babysat For Family Friends, Parents, Or Neighbors
01.2022 - 06.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Restaurant Worker
Jose's Mexican Restaurant
904 E Hatch Rd, Modesto, CA 95351
10.2022 - 04.2023
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Resolved customer complaints professionally and efficiently, resulting in higher customer retention rates.
- Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.
Education
No Degree -
Escalon High School
Escalon, CA06.2025
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Dependability
- Flexible scheduling
- Maintaining safe environment
- Managing routines
- Administering medicines
- Dependable and Responsible
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Worker
Jose's Mexican Restaurant
10.2022 - 04.2023
Entrepreneur
Baking
01.2022 - Current
Babysitter
Babysat For Family Friends, Parents, Or Neighbors
01.2022 - 06.2024
No Degree -
Escalon High School