Jocelyn Fisher
Hanover,Pennsylvania
Summary
Experienced team member bringing a strong work ethic and positive attitude. Productive and eager worker proven at both Bruster's and the SGA bookstore. Willing to help when it's needed and learn new jobs. Skilled in customer service, problem solving, listening and communication skills.
Overview
1
1
year of professional experience
Work History
Team Member
SGA Bookstore
11.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted with inventory counts and stocking of merchandise.
- Increased sales through effective product placements and persuasive communication skills.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
Crew Leader
Brusters Ice Cream
03.2024 - Current
- Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Coordinated daily tasks for crew, optimizing manpower and resources to meet project deadlines.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Trained employees in time management and proper ways to complete job duties.
- Handled money and transactions on the registers, especially during busy times
- Helped make ice cream in a timely manner and served it to customers
- Cleaned the store and restocked
Education
Bachelor of Science - Social Work
Slippery Rock University of Pennsylvania
Slippery Rock, PA05-2028
High School Diploma -
South Western High School
Hanover, PA05-2024
Skills
- Customer service
- Cleaning and organization
- Teamwork and collaboration
- Positive attitude
- Money handling
- Adaptability and flexibility
- Problem-solving
Training Leaders through Athletics
This wasa. program I was involved in for two years. Through lessons, weightlifting, and retreats I learned how to problems solve, work together with a team and how to be a strong leader.
Timeline
Team Member
SGA Bookstore
11.2024 - Current
Crew Leader
Brusters Ice Cream
03.2024 - Current
Bachelor of Science - Social Work
Slippery Rock University of Pennsylvania
High School Diploma -
South Western High School
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