Jocelyn Garcia
Van Nuys,CA
Summary
As a professional in customer service, I do my best to be knowledgeable about building connections by receiving feedback from others, and I desire to take on new challenges. That being said, I excel at interpersonal communication, time management, and adaptability, ensuring the best I can to contribute to growth within the company. Leaning towards learning more, if I could, about cybersecurity and IT.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Van Nuys, California
07.2021 - Current
- Provided exceptional customer service in a fast-paced environment.
- Handled cash transactions accurately at the register and processed payments.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Maintained updated knowledge through continuing education and advanced training.
Education
Associate of Science - Computer Science
Santa Monica College
Santa Monica, CA06.2024
Skills
- Multitasking and organization
- Problem-solving
- POS system operation
- Attention to detail
- Critical thinking
- Data management
- Cybersecurity certified
Certification
Google Cybersecurity certificate
Languages
Spanish
Professional
American Sign Language
Elementary
Timeline
Barista
Starbucks
07.2021 - Current
Associate of Science - Computer Science
Santa Monica College